Agile Coach

6 months ago

Sydney, Australia QBE Insurance Group Limited Full time

Agile Coach

**Primary Details**
Time Type: Full time

Worker Type: Employee
- **Sydney, NSW (preferred)**:

- **Permanent, full-time position**

**The opportunity**

Nurture an agile mindset, guide people through transformation and improvement, and cultivate cultural and human change.

**Your new role**:
As a seasoned Agile Coach, you will be a key champion transforming our teams by driving and supporting continuous improvement of efficiency, ways of working maturity, competency, and culture.

Primary Responsibilities will include:

- Help the organisation deliver the desired outcomes and fit-for-purpose products with prioritisation, strategic alignment, goal setting, transparency, predictability, consistency, high performance, collaboration, quality, and sustainable pace.
- Drive cultural change by embedding and reinforcing lean-agile values, behaviours, and mindsets.
- Lead and coach Squads and ARTs in their conscious and sustainable adoption and improvement of scaled agile ways of working, lean-agile practices, principles, tools, metrics, and maturity.
- Support growth of Squad Members, Scrum Masters, Product Owners, Product Managers, Release Train Engineers, ART leaders, Portfolio leaders, and more broadly all members and leaders of the scaled agile organisation by developing and executing tailored individual and team coaching/mentoring plans and defining measurable goals, underpinned by qualitative and quantitative insights.
- Support the implementation of new capabilities and advocate the concept of a learning organisation by participating in, and actively contributing to the Agile CoE and the LACE. Build individual and team capability through promoting knowledge sharing, developing and delivering trainings, and leading and facilitating workshops on lean and scaled agile topics, contributing to our Playbook, Agile Delivery Guidelines, knowledge base and training materials.

**About you**

You will have demonstrated experience and capability in taking Squads, Release Trains, Value Streams, the broader organisation, and their leaders on a lean-agile journey. Have the ability to champion and catalyse organisational, transformative change, nurture human change and manage stakeholders bringing them on the transformation journey via influencing, relationship building, partnering, negotiation, communication, collaboration, conflict resolution, and building trust and resilience.

Required skills and experience:

- Strong experience in implementing lean-agile ways of working at scale. Thorough understanding of lean and agile principles, practices, metrics, and tools.
- Ability to partner with, effectively communicate with, consult, influence, align, brief, coach, and guide senior leaders.
- Competent and able to choose and effectively operate in a broad range of stances - such as coaching, training, mentoring, observing, advising, facilitation, feedback, and role modelling.
- Deeply knowledgeable in agile frameworks, models, methodologies, structures, processes, concepts, techniques, tools such as, SAFe, Scrum, Kanban, 'Spotify' model, Lean, Flow Optimisation, OKR, QBR, DevOps, WSJF, Value Stream Mapping, Squad and Release Train design and formation, Lean Portfolio Management, Agile Funding Model, Jira, Confluence, etc.
- Relevant experience (proven years Agile Coach / Scrum Master at Squad level and at Value Stream / ART / Tribe level)
- Additional Agile Coach experience at Enterprise / Portfolio level in large, complex organisations (desirable)
- Proven senior leadership coaching experience during a scaled agile transformation (desirable)

**About QBE**

We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage.

We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner.

And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities.

With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.

We believe this is our moment - what if it was yours too?

Your career at QBE - let's make it happen

**Benefits**

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

- 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance
- Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
- 18 weeks' gender-equal flexible leave for all new parents, i

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