Client Team Administrator

3 weeks ago

Canberra, Australia Chandler Macleod Full time

**Location***
- Canberra, Australian Capital Territory
- **Category***
- Executive
- **Salary**
- $ AUD - $ AUD Annual
- **Posted**
- 19-Feb-2024
- **Work type**
- Full Time
- **Contact**
- Jess Kaur
- **Reference**
- BH-157224
-As one of the Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod’s recruitment business has connected leading-edge projects and employers with outstanding business professionals.
Our client is seeking to engage a Client Team Administrator (CTA)
**Location**: Canberra, ACT
**Contract Length**: Permanent, Full time
**Eligibility/Security Requirement**: Applicants must be **Permanent Residents or Australian Citizen**

**Reports to**: Practice Delivery Manager (PDM)**Benefits Offered**:

- A fun and supportive culture;
- Variety: you will work with a range of clients across interesting industries with different business structures;
- Professional development and career advancement opportunities;
- Performance-based incentive scheme;
- On-site parking;
- Relaxing kitchen area including coffee machine and pool table;
- Close to central Canberra’s cafe's and restaurant zone;
**The role**:
This role is part of the Client Delivery Team (CDT) consisting of a receptionist, 2 other Client Team Administrator ‘s (CTA), Executive Assistants (EA) and the Practice Delivery Manager (PDM). The CDT provide key administrative support for two directors and our busy accounting and bookkeeping teams. A key aspect of this role is the timely delivery of support to the directors and the accounting and bookkeeping teams’ daily tasks that support our client’s engagement and a play a key role in the firm’s essential compliance projects.
**Some of the daily responsibilities are**:

- Ensuring tax returns are lodged on time to the ATO;
- Receiving and managing clients calls and queries and acting accordingly;
- Dealing with external agencies such as the ATO and ASIC for various topics;
- Ensuring our clients ASIC compliances are met and up to date;
- Attending to incorporations of entities;
- Onboarding/offboarding of new clients;
- Involvement in projects across the firm;
- Assisting with client related queries for accountants and bookkeepers;
- Processing and invoicing of client work;
- Monitoring and managing of shared inbox’s; and
- Assistance in delivery of Australian Taxation Office (ATO) correspondence.

**We are searching for someone who**:

- Is year 12 educated and must have Australian citizenship or permanent residency;
- Has sound, provable experience, ideally gained in a professional office or accounting practice environment;
- Has 2+ years of experience working in an accounting practice in a similar role; or 3 + years of administration experience within a professional office;
- Experienced within Xero and XPM software;
- Obtains sound advanced user-knowledge of MS Office;Has experience in dealings with the Australian Taxation Office (ATO) and the ATO portal;
- The ability to support a busy team of internal stakeholders with regular external liaison using required IT systems to meet their needs;
- Professionally driven and client focused;
- Has an understanding of project management;
- Is comfortable with (and experienced in) dealing with clients and managers;
- Has experience in answering phones and handling switchboards;
- Has the ability to build and maintain professional internal and client relationships;
- Exceptional written and communication skills;
- Able to conduct excellent coordination and diary management; and
- Is highly organised with ability to manage and prioritize daily workload of multiple processing and administrative jobs simultaneously with mínimal supervision.

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