Pharmaceutical Support Officer Nsw Government

6 months ago

St Leonards, Australia Alexander Appointments Full time

$36.50 per hour + Super | 35hours per week
- NSW Government | St Leonards + WFH
- ASAP Start | Estimated 4month assignment, potential to extend
- **$36.50 per hour + Super | 35hours per week**:

- **NSW Government | St Leonards + WFH**:

- **ASAP Start | Estimated 4month assignment, potential to extend**

**The Company**
Our large NSW State Government client provides comprehensive legal service to NSW Health and provides oversight and advice on regulation and compliance of pharmaceutical, private health and assisted reproduction technology matters.

**The Role**
They are currently seeking a Support Officer to join their growing team in St Leonards with some flexibility to work a few days per week remotely from home. This is an estimated 4month temporary assignment, with a potential to extend.

**Responsibilities**
- Deliver high level professional customer service
- Answer enquiries, providing timely and accurate responses
- Escalate complex enquiries to senior team members, as required
- Forward standard letters to applicant prescribers, as directed
- Gather and collate information for, and prepare documentation and reports
- Create and update manual and electronic files, maintaining branch library of records
- Records and database management ensuring high integrity, accuracy and confidentiality
- Contribute to continuous improvement initiatives
- Ensure compliance with best practice and legislative requirements

**About You**
- Impeccable communication skills, both verbal and written
- Strong computer literacy and proficiency with MS office suite
- Superior organisational skills with the ability to prioritise and multi-task competing deadlines/timeframes
- High attention to detail
- Solid analytical, conflict resolution and problem solving skills

**Requirements**:

- Demonstrated Support and Administration experience
- Health or Public Sector experience advantageous
- Previous experience within a complex/sensitive environment
- Willingness to complete a National Police Check
- Fully COVID vaccinated or medically exempt
- Ability to commence and commit to the duration of the assignment

**How to Apply

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