Program Support Officer

2 weeks ago


Sydney, Australia NSW Government -Environment and Heritage Group Full time

**Do you want your work to make a difference for NSW?**:

- Together, we create thriving environments, communities and economies._

**Programs Support Officer**
- 1 x Ongoing & 1 x Temporary role
- Salary ranges from $78,999 to $88,087+ super
- Located in Parramatta

**About the role**
The Environment and Heritage Group within DPE brings together a range of functions including national park management, biodiversity and conservation, climate change, sustainability, resilience and adaptation, renewable energy and energy security, and circular economy policy. Provide high quality program support services to the Grants Branch to facilitate effective program outcomes. This role plays a pivotal part in the receipt and processing of grant documentation, and the management of information into and out of the Grants Branch.

**Key accountabilities**
- Deliver high quality program support services to the Grants Branch including monitoring items requiring review and response; collation and drafting of correspondence; formatting of grants program documentation; financial administration support; and receiving, sorting and prioritising incoming correspondence.
- Support effective program expenditure by processing grant payments to ensure the effective operation of the team are met.
- Respond to grants related enquiries, providing general information and where necessary to refer enquiries to the appropriate Grants Administrator to facilitate prompt action.
- Support effective grants programming by reminding grantees to complete progress, milestone and final reports for current grants programs, and following up on overdue grants reports.
- Implement systems that optimise efficiency, and effectively manage and maintain accurate grants program information including data entry, records management and reporting. Ensure information is stored in accordance with Open Government principles.
- Provide professional and timely logístical support to meetings, committees, working parties, workshops, information sessions and forums including inviting participants, arranging venues, travel arrangements, collation of materials for presentation, circulation of agendas and minutes, and the taking of minutes during meetings.
- Develop and maintain cooperative and productive working relationships with key internal and external stakeholders to facilitate communication and information sharing and to direct enquiries.

**About you**
To be successful in the role, you will have:

- Experience working in a program support role in a complex government grants program or similar program environment.
- Demonstrated understanding of issues pertinent to managing large grant schemes.
- Demonstrated stakeholder engagement, communication and relationship building experience.
- Demonstrated program coordination experience including well developed time management and organisational skills with a proven ability to manage a high volume workload, prioritise work and meet strict timelines with attention to detail.
- Demonstrated ability to exercise sound judgement and initiative when working with mínimal supervision and to work effectively as part of a team.

**For more information read the full Role Description**: Programs Support Officer

**About Us**

The Department of Planning and Environment’s (DPE) vision is to create thriving environments, communities and economies for the people of New South Wales. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and seeks to embed Aboriginal cultural awareness and knowledge throughout the department.

**To Apply**

DPE strongly recommends all applicants who can be safely vaccinated for COVID-19, to be so.

**Applications close Sunday 18th June 2023 by 11:59pm**

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

**Looking for more information or assistance in applying?**
- Our Diversity team can assist to:_
- Provide alternative formats to apply
- Make adjustments to the recruitment process
- Offer information about workplace adjustments and support networks

If you are an Aboriginal or Torres Strait Islander check out Our Mob on Country to see the work we do and get assistance in applying.

Find us here:



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