Technical Specialist

1 month ago

Sydney, Australia EML Group Full time

Technical Specialist

EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us to continually invest in our employees ensuring a **long-term career** here at EML.

**THE OPPORTUNITY**

Are you ready to take next step in your career and make a meaningful impact in the NSW Workers Compensation Scheme? As EML, we're continuing to grow and evolve, and we're looking for passionate and skilled Technical Specialists to join our dynamic team.

This is your chance to work across many of our diverse portfolio, including our corporate portfolio, and play pivotal role in shaping outcomes that matter. With our tailored growth and development programs, we're committed to supporting your career progression and helping you reach your full potential.

The purpose of these role is to improve business outcomes with Quality and Outcome Measures; increase capability through reviews, feedback and coaching and providing technical support to our Claims Operations Teams.

These roles will be **full-time, pemanent** positions and can be based in **Sydney, Newcastle, Parramatta or Gosford** offices, with flexibility to work from home up to 3 days per week.

**YOUR RESPONSIBILITIES**
- Identify continuous improvement opportunities through reporting and insights gained from QA and other feedback channels.
- Provide support to claims teams with items such as section 39, subsequent liability (for duly made claims on a easonable excuse), retiring age claims etc.
- Quality and Outcome measure improvement - coaching completed on at risk claims or where opportunity area is identified with a demonstrated improvement in results.
- Improve overall quality of decisions relating to liability/work capacity/PIAWE/weekly payment entitlements and communication through effective training and quality reviews.
- Completion of accurate reporting relating to contractual measures/targets/projects/initiatives and coaching outcomes.

**ABOUT YOU**
- Must have sound knowledge of the NSW Workers Compensation Legislation and Guidelines (Case Managers must have a minimum of 2+ years' experience within NSW workers compensation).
- Be able to proactively autonomously and as part of a team.
- Ability to develop strong working relationship at all levels across multiple groups and segments within the business.
- Legal background is desirable but not essential.

**WHAT WE OFFER**

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please.

Job ID JR3241

  • Technical Specialist

    7 months ago

    Sydney, Australia Ignite Specialist Recruitment Services Full time

    Contract Type Contract Reference BH-371137 Industry IT Salary per hour - Min: AUD 120 - Max: AUD 150 **Location**: ACT, NSW, NT, QLD, SA, TAS, VIC, WA. - **Contract**: 12 months with 2x 12 months extensions. - **Eligibility**: Australian citizenship and Baseline security clearance required. - **Working Arrangement**: Hybrid working Arrangement -...

  • Technical Specialist

    3 months ago

    Sydney, Australia NSW Department of Education Full time

    **Ongoing, Full-Time**: - **Location Eveleigh with flexible work arrangements.**: - **A talent pool may be created through this recruitment process to fill anticipated vacancies over the next 18 months.**: - **Competitive remuneration ranging from $93,295 to $102,941 plus super & annual leave loading.** At the NSW Department of Education, we educate and...

  • Technical Specialist

    7 months ago

    Sydney, Australia Opus Recruitment Solutions Full time

    **TECHNICAL SPECIALIST** - 6 month contract - Hybrid working (Sydney) - Leading Supply Chain Company **THE ROLE** A leading suply chain client is looking for a Technical specialist to join their team on a iniial 6 month contract to coplete a range fo tasks icludng level 2 support roles. You will be required towork across; incident and service management,...

  • Informatics Technical Specialist

    6 days ago

    Sydney, Australia Abbott Laboratories Full time

    An exciting opportunity has arisen for a Informatics Technical Specialist based in Sydney within our **Diagnostics Division**. The Informatics Technical Specialist is primarily responsible for driving the IT implementation and ongoing support of Abbott diagnostics software and automation solutions in ANZ. With a deep understanding of the pathology...

  • Technical Writer

    7 months ago

    Sydney, Australia Ignite Specialist Recruitment Services Full time

    Contract Type Contract Reference BH-370386 Industry IT Salary per hour - Min: AUD 80 - Max: AUD 100 - Ignite are looking to hear from experienced Technical Writer for one of our government clients. - Location: ACT, NSW, QLD - Duration: 7 months with 2x 6 months extension option - Citizenship Requirements: Must be Australian...

  • Technical Specialist

    6 months ago

    Sydney, Australia Gallagher Full time

    About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...

  • Project Specialist

    6 months ago

    Sydney, Australia Maxima Full time

    **Project Specialist (Technical) - Local Government** $58.06ph + Super Mon - Friday 0800 - 1700 Maxima, on behalf of our client, is seeking an experienced **Project Specialist (Technical)** to join their team! Dedicated to ensuring excellence in all that they do with high levels of job satisfaction & quality in the service they provide. **About the...

  • Technical Specialist Cataloguing

    7 months ago

    Sydney, Australia Osborne Richardson Australia Full time

    **Salary**: $40-$45 per hour **Location**: NSW - Sydney **Ref**: Technical Specialist **Description**: Osborne Richardson are delighted to offer an opportunity as a Technical Specialist Cataloguing with Canterbury Bankstown Council in Sydney. This position will be responsible for producing high quality original and copy-cataloging and classification of...

  • Technical Specialist

    3 weeks ago

    Sydney, New South Wales, Australia InterSystems Full time

    **Job Summary**We are seeking a highly skilled Technical Specialist to join our team at InterSystems in AU. This role offers an exceptional opportunity to work with leading-edge technology and collaborate with a talented group of experts.The successful candidate will have a strong background in object-oriented programming, web scripting languages, and...

  • Project Specialist

    6 months ago

    Sydney, Australia Maxima Full time

    **Project Specialist (Technical) - Local Government** $58.06ph + Super Mon - Friday 0800 - 1700 Maxima, on behalf of our client, is seeking an experienced **Project Specialist (Technical)** to join their team! Dedicated to ensuring excellence in all that they do with high levels of job satisfaction & quality in the service they provide. **About the...

  • Technical Specialist

    7 months ago

    Sydney, Australia EML Group Full time

    Technical Specialist EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows...

  • Data Technical Lead

    5 hours ago

    Sydney, Australia Ignite Specialist Recruitment Services Full time

    **Data Technical Lead** - One of the leading life Insurance Company hiring now for Sydney - 6-month Augmentation with extension. - Competitive Market Rate-Negotiable **Job Summary for Seek**: Client seeks specified personnel who would go with contract where extension may possible and must be **Data Technical expertise with Azure Data Factory and SSIS...

  • Technical Specialist

    4 months ago

    Sydney, Australia Boral Construction Materials Full time

    Technical Specialist **Division**: Boral Resources NSW P/L **Department**: METRO QUARRIES NSW **Work type**: Permanent - full time **Location**: Sydney **Your next opportunity** Boral Quarries is looking to appoint an experienced Technical Specialist. The key focus of this role will be supporting the technical function of monitoring, developing,...

  • Technical Specialist

    7 months ago

    Sydney, Australia Fuse Recruitment Full time

    **Sydney CBD NSW** **$110 - $130 per annum, Benefits: Plus super** **Full time** **We are looking for a Technical Specialist to join our clients team!** Our client have been specialist covering mobile risk since 1990. They have been focused on developing simple and niche products solutions for brokers to help their clients get on with business. You will...

  • Technical Specialist

    8 months ago

    Sydney, Australia Gallagher Full time

    About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Technical Support Specialist

    4 days ago

    Sydney, Australia Excolo Partners Full time

    Prestigious Financial Services Organisation that is looking for a Technical Support Specialist to join thier Service Delivery Team! IT & Telecomms Help Desk / Support Sydney Contract We're working with a Prestigious Financial Services Organisation that is looking for a Technical Support Specialist to join their Service Delivery Team! In this role, you...

  • Technical Specialist

    8 months ago

    Sydney, Australia Gallagher Full time

    About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Technical Specialist

    3 months ago

    Sydney, Australia Allianz Australia Full time

    **Technical Specialist - Personal Injury | Sydney** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and...

  • Technical Accounting Specialist

    1 month ago

    Sydney, New South Wales, Australia AGL Full time

    **Job Overview**We are seeking an experienced Technical Accounting Specialist to join our Group Reporting and Advisory team at AGL.

  • Technical Product Specialist

    3 months ago

    Sydney, Australia WiseTech Global Full time

    At WiseTech Global, our people and teams worldwide are aligned in our vision to create the operating systems for global logistics. At the core of our innovation is our flagship product, Cargowise. Due to our forward-thinking development approach Cargowise saw over 750 enhancements last year alone. As we continue this growth we are on the lookout for...