Technical Product Specialist

3 months ago


Sydney, Australia WiseTech Global Full time

At WiseTech Global, our people and teams worldwide are aligned in our vision to create the operating systems for global logistics. At the core of our innovation is our flagship product, Cargowise. Due to our forward-thinking development approach Cargowise saw over 750 enhancements last year alone. As we continue this growth we are on the lookout for technically savy people who are passionate about building industry leading, global products to join the team.

We are looking for a Technical Product Specialist to join our Systems Components team. Within this role you would leverage your software development, architecture or technical product expertise to work with our development team to build software systems that solve the global logistics industries most challenging problems. You will play a crucial role in bridging the gap between technical specifics and business needs.

This role sits in our WiseTech Platform services team, that enables WiseTech Product teams to deliver high quality products faster. By building on our platforms, teams can rely on common building blocks that are designed to be flexible, secure, reliable, performant, scalable, and easy to use. This allows product teams to be more efficient by focusing on solving domain specific problems.

**What you will be doing within this role;**:

- Deeply engaging with both our customers and other product teams to understand their technical pain points and translate them into high level design/solution documents
- Provide expert technical support to customer incidents and issues in a timely manner related to the system components/architecture core teams
- Utilize your technical background to collaborate with our software development teams and design concrete solutions
- Assist in aligning the product roadmap with the company priorities and manage/update the product enhancements backlog based on the priorities
- Participate in user acceptance testing (UAT) to validate the product meets the functional objectives
- Contribute to product documentation
- Work closely with the Product Manager in setting up the product vision, roadmap and strategy

**What you will have to be successful in this role**:

- Strong technical background of 4+ years working as a Software Developer, Technical Product Owner/Specialist or Technical Business Analyst
- Strong communication skills to be able to bridge the gap between business needs and technical specifications
- The ability to understand, analyze and transform pain points into implementable solutions
- Creative mindset to come up with solutions our customers didn’t know were possible

**More about WiseTech Global**:
At WiseTech Global we build leading technology solutions that help the logistics industry move goods globally. Our customers include the world’s largest logistics companies.

Our innovations and global technology enables, improves and empowers the world’s supply chains. Having listed on the ASX in 2016, WiseTech Global is now an ASX 50, AU$20 billion+ company that is serious about expansion and technical innovation. Our mission is to change the world by creating breakthrough products that empower those that own, enable, and operate the supply chains of the world. We are known for our vibrant, dynamic workplace where personal and professional fulfilment and company success go hand in hand. Working at WiseTech provides you with the ability to work in an industry leading culture with high levels of autonomy and ownership.

**Before You Apply**:


  • Technical Specialist

    7 months ago


    Sydney, Australia Ignite Specialist Recruitment Services Full time

    Contract Type Contract Reference BH-371137 Industry IT Salary per hour - Min: AUD 120 - Max: AUD 150 **Location**: ACT, NSW, NT, QLD, SA, TAS, VIC, WA. - **Contract**: 12 months with 2x 12 months extensions. - **Eligibility**: Australian citizenship and Baseline security clearance required. - **Working Arrangement**: Hybrid working Arrangement -...


  • Sydney, Australia NSW icare Full time

    **Product Technical Lead** Work with the product manager & designers to develop the product vision, satisfying technical capabilities of the team - 5+ years leading technical development within digital product & agile teams. - Minimum 3+ working in digital solution architecture. - Hybrid working environment | Location - Syndey CBD **About the Role** The...


  • Sydney, Australia RunTime Full time

    Do you have the boldness to pioneer the introduction of new technologies? Join a dynamic and innovative technology company specializing in cutting-edge electronics solutions for a wide range of industries. Take the lead, push the boundaries of what’s possible, and deliver unparalleled products and services to clients. **What’s in it for you**: - Be...


  • Sydney, Australia WiseTech Global Full time

    At WiseTech, we don’t just develop features — we concentrate our efforts on building products that empower the supply chains of the world. Join us as a Technical Product Owner and use your background in software development to solve the logistics industry's most challenging problems. Your work will involve collaborating with our talented development...


  • Sydney, Australia TikTok Full time

    Responsibilities About TikTok U.S. Data Security TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and...


  • Sydney, Australia Abbott Laboratories Full time

    An exciting opportunity has arisen for a Informatics Technical Specialist based in Sydney within our **Diagnostics Division**. The Informatics Technical Specialist is primarily responsible for driving the IT implementation and ongoing support of Abbott diagnostics software and automation solutions in ANZ. With a deep understanding of the pathology...

  • Technical Specialist

    4 months ago


    Sydney, Australia Boral Construction Materials Full time

    Technical Specialist **Division**: Boral Resources NSW P/L **Department**: METRO QUARRIES NSW **Work type**: Permanent - full time **Location**: Sydney **Your next opportunity** Boral Quarries is looking to appoint an experienced Technical Specialist. The key focus of this role will be supporting the technical function of monitoring, developing,...


  • Sydney, Australia Excolo Partners Full time

    Prestigious Financial Services Organisation that is looking for a Technical Support Specialist to join thier Service Delivery Team! IT & Telecomms Help Desk / Support Sydney Contract We're working with a Prestigious Financial Services Organisation that is looking for a Technical Support Specialist to join their Service Delivery Team! In this role, you...

  • Technical Specialist

    7 months ago


    Sydney, Australia Fuse Recruitment Full time

    **Sydney CBD NSW** **$110 - $130 per annum, Benefits: Plus super** **Full time** **We are looking for a Technical Specialist to join our clients team!** Our client have been specialist covering mobile risk since 1990. They have been focused on developing simple and niche products solutions for brokers to help their clients get on with business. You will...


  • Sydney, Australia Civica UK Ltd Full time

    We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work...


  • Sydney, Australia Onset Full time

    **Want to make an impact in this well-known eCommerce organisation, but also on the planet?** As ** Technical Product Manager**, you’ll be instrumental in setting up this mission-driven scale-up’s, Headless Commerce platform, allowing them to continue to expand their customer base at the pace that they have been since they were founded in 2012, and...


  • Sydney, New South Wales, Australia Morse Micro Full time

    About the RoleThis is a key position for a Technical Support Specialist with Morse Micro, a leading company in Australia. As a critical member of the team, you will play a vital part in ensuring customers successfully deploy, integrate, and maximize the value of our cutting-edge WiFi HaLow solutions.About the Job DescriptionAs a Technical Support Specialist...


  • Sydney, Australia Westpac Banking Corporation Full time

    Technical Product Manager **Technical Product Manager - Merchants** **12 Month Max-Term Contract/Secondment** **Location: Adelaide, Sydney, Melbourne** **Hybrid working** **How will I help?** This role is a key member of the Ecosystem Solution Delivery team and aims to increase the performance of our products in the market via superior customer and...


  • Sydney, Australia WiseTech Global Full time

    At WiseTech, we build the software that powers global logistics. From emerging freight forwarders to established leaders like DHL and FedEx, our software solutions allow them to maintain truly resilient supply chains. At WiseTech, we don’t just develop features — we concentrate our efforts on building products that empower the supply chains of the...


  • Sydney, Australia TheDriveGroup Full time

    12-month contract | View to convert to permanent - Hybrid working model! (Sydney-based) - Enjoy a long list of perks + benefits!!! **The Company** An iconic company that is at the heart of Australia is on the lookout for a Technically savvy, and strategic Product Manager with the ability to influence at all levels! This highly established organisation are...

  • Product Specialist Nsw

    8 months ago


    Sydney, Australia GN Group Full time

    Product Specialist, NSW We are expanding and therefore have an opportunity for a commercially minded Audiologist to join our industry leading Product Specialist team. If you are an energetic, sales and service-focused individual, this may be the opportunity you have been waiting for! THE POSITION OFFERS - Competitive base salary + car allowance + sales...


  • Sydney, Australia Goodman Fielder Full time

    Join Leading FMCG Company - Bring your technical bakery background into this leadership role - Join a Leading FMCG organisation in a period of growth and investment At Goodman Fielder our purpose is making everyday food better for everyone. Our aspiration is to be the leading integrated food solutions business in the Region. We are a team that believes that...


  • Sydney, Australia Delivery Centric Technologies Full time

    **Role: Technical Product Owner** **Location: Sydney, Australia** **Client**:HCL** - **About Delivery Centric**:_ - **Delivery Centric**_ _is a _**customer focused, technology solutions provider**_ _for the APAC region. With a reputation for being a _**reliable, flexible and scalable partner**_. This is because we take great pride in _**delivering high...

  • Technical Specialist

    3 months ago


    Sydney, Australia NSW Department of Education Full time

    **Ongoing, Full-Time**: - **Location Eveleigh with flexible work arrangements.**: - **A talent pool may be created through this recruitment process to fill anticipated vacancies over the next 18 months.**: - **Competitive remuneration ranging from $93,295 to $102,941 plus super & annual leave loading.** At the NSW Department of Education, we educate and...


  • Sydney, Australia WiseTech Global Full time

    **About the Role**: Join the forefront of innovation with WiseTech, a leading global technology powerhouse revolutionizing the logistics industry. Our flagship product, CargoWise, is at the heart of our mission, having introduced over 750 enhancements last year alone, thanks to our dynamic approach to product development. **Your Journey with Us**: This role...