Guest Service Agent

2 weeks ago


Melbourne, Australia Pan Pacific Hotels Group Full time

**Australia***

**Pan Pacific Melbourne***

**Rooms***

**Job Grade**:

Full-Time

Pan Pacific Hotels Group has over 40 Hotels, Resorts and Serviced Suites worldwide. Our guests and our associates are at the heart of everything we do. In Australia, Pan Pacific Hotels Group owns and operates five hotels including Pan Pacific Melbourne, which is conveniently located in the heart of South Wharf providing easy access to the Melbourne Convention and Exhibition Centre, Central Business District and key local attractions.

The Role

Pan Pacific Melbourne is looking to appoint a Full-Time Guest Service Agent to service our guest arrival, departure and inquiry experiences.

The Successful Guest Service Agent Will:

- Responsible for providing our guests with high quality service throughout their stay.
- Be the first and last impression of the hotel for our guests and provide Check-In, Check-Out and information services throughout their stay.
- Be able to work a rotating roster including AM & PM shifts and weekends.

Talent Profile

Ideally, the successful applicant will have:

- Experience in a similar role in a fast paced environment
- Excellent verbal communication skills
- Knowledge of Opera
- A genuine passion for hospitality and providing excellent customer service

How to Apply

If you share our values and are passionate about driving a strong culture of success, results driven and seeking to develop a career with a rapidly growing international hotel brand, then


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