See more Collapse

Guest Services Advisor

1 month ago

Melbourne, Australia Crown Melbourne Full time

**Job Number**: MEL14981)

**Guest Services Call Centre Agent**:
FULL TIME - ROTATIONAL ROSTER

At Crown Resorts, our purpose is simple. Together, we create exceptional experiences with respect and care for our communities. Our employees embrace our company values through our behaviours. We act with integrity, we care, we strive for excellence and we work together. We uphold these values in every interaction, whether it be with customers, our colleagues or the broader community.

We are seeking motivated Guest Services Agents to join our team on a permanent Full-time basis, in our central hub for communication for Crown Resorts, Australia. Our unique customer contact centre focuses on guest satisfaction through the processing of inbound guest queries and requests.

**What you need**:

- A passion for delivering 5 Star customer service
- Previous experience in customer service, administration or call centre
- Polished, clear communication skills with fluent English and excellent telephone manner
- Exceptional multitasking skills and able to work under pressure
- Strong computer literacy with the ability to learn new systems quickly
- Ability to work a rotational roster 7 days a week including nights, weekends and public holidays
- Full permanent rights to work in Australia

**What we offer you**:

- Roster provided four weeks In advance
- Complimentary meals on shift at our staff restaurant
- Discounts with our hotel accommodation and dining
- The opportunity to build a career with one of Australia’s most iconic and recognised brands
- APPLICATIONS CLOSE SUNDAY 3 SEPTEMBER 2023

**Job** Hotels

**Primary Location** Melbourne

**Position Status** Full Time

We have other current jobs related to this field that you can find below

  • Guest Services Advisor

    3 weeks ago

    Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Location**: VIC- Melbourne CBD **A career that gives you more** Your career at NAB is about more than money, it's about serving our customers well and helping our communities prosper **About the role**: NAB Group Property manage and protect the Bank’s investment in over 400 retail branches, 30 business banking centres...

  • Guest Services Advisor

    2 months ago

    Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Region**: VIC- Melbourne CBD Permanent, Full-time opportunity in Melbourne We are seeking a passionate and experienced** Guest Services Advisor **to join our Enterprise Operations team. You will support the delivery of exceptional workplace experiences and service to colleagues, customers, and visitors in our...

  • Guest Services Advisor

    4 days ago

    Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Region**: VIC- Melbourne CBD As a Guest Services Advisor you will support the delivery of exceptional workplace experiences and service to colleagues, customers, and visitors in our commercial buildings; ensuring qualitative customer outcomes are realised. You will ensure you liaise professionally and appropriately with...

  • Guest Services Advisor

    5 days ago

    Melbourne, Victoria, Australia NAB - National Australia Bank Full time

    Work type: Permanent Full timeRegion: VIC- Melbourne CBDPermanent, Full-time opportunity in MelbourneWe are seeking a passionate and experienced Guest Services Advisor to join our Enterprise Operations team.You will support the delivery of exceptional workplace experiences and service to colleagues, customers, and visitors in our commercial buildings;...

  • Guest Services Advisor

    3 weeks ago

    Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Region**: VIC- Melbourne CBD Permanent, Full-time opportunity in Melbourne We are seeking a passionate and experienced** Guest Services Advisor **to join our Enterprise Operations team. You will support the delivery of exceptional workplace experiences and service to colleagues, customers, and visitors in our...

  • Guest Services Advisor

    3 weeks ago

    Melbourne, Australia Crown Melbourne Full time

    **Job Number**: MEL14851) **Guest Services Call Centre Agent** **FULL TIME - ROTATIONAL ROSTER** At Crown Resorts, our purpose is simple. Together, we create exceptional experiences with respect and care for our communities. Our employees embrace our company values through our behaviours. We act with integrity, we care, we strive for excellence and we work...

  • Guest Services Advisor

    3 weeks ago

    Melbourne, Australia Crown Melbourne Full time

    **Job Number**: MEL14257) **Guest Services Call Centre Agent** **FULL TIME - ROTATIONAL ROSTER** At Crown Resorts, our purpose is simple. Together, we create exceptional experiences with respect and care for our communities. Our employees embrace our company values through our behaviours. We act with integrity, we care, we strive for excellence and we work...

  • Guest Services Advisor

    2 months ago

    Melbourne, Australia Crown Melbourne Full time

    **Job Number**: MEL14851) **Guest Services Call Centre Agent** **FULL TIME - ROTATIONAL ROSTER** At Crown Resorts, our purpose is simple. Together, we create exceptional experiences with respect and care for our communities. Our employees embrace our company values through our behaviours. We act with integrity, we care, we strive for excellence and we work...

  • Guest Services Advisor

    2 months ago

    Melbourne, Australia Crown Melbourne Full time

    **Job Number**: MEL14257) **Guest Services Call Centre Agent** **FULL TIME - ROTATIONAL ROSTER** At Crown Resorts, our purpose is simple. Together, we create exceptional experiences with respect and care for our communities. Our employees embrace our company values through our behaviours. We act with integrity, we care, we strive for excellence and we work...

  • Guest Services Advisor

    5 days ago

    Melbourne, Victoria, Australia Crown Melbourne Full time

    Job Number: MEL14257)Guest Services Call Centre AgentFULL TIME - ROTATIONAL ROSTERAt Crown Resorts, our purpose is simple. Together, we create exceptional experiences with respect and care for our communities. Our employees embrace our company values through our behaviours. We act with integrity, we care, we strive for excellence and we work together. We...

  • Service Advisor

    3 weeks ago

    Melbourne, Australia Autoleague Full time

    Competitive Salary Package PLUS Commissions - Fantastic Career Development Opportunities - Located in Lilydale **Heritage Auto Group** is a well-established new and used car dealership located in Lilydale, specialising in GMSV, SsangYong and quality pre-owned vehicles sales. Their AC Delco Service Centre has been purpose built to support the Holden, HSV and...

  • Service Advisor

    7 days ago

    Melbourne, Australia Autoleague Full time

    Competitive Salary Package PLUS Commissions - Fantastic Career Development Opportunities - Located in Lilydale **Heritage Auto Group **is a well-established new and used car dealership located in Lilydale, specialising in GMSV, SsangYong and quality pre-owned vehicles sales. Having recently secured a TOP 5 Dealership Franchise, they are looking for TOP...

  • Service Advisor

    5 days ago

    South Melbourne, Victoria, Australia Superior People Recruitment Full time

    We are now seeking an experienced performance-driven Service Advisor who can focus on delivering exceptional service to all valued guests.The successful applicant will be working closely with the Fixed Operations Manager, you will be 100% focused on managing and exceeding your guest' expectations whist their vehicle is in care.The successful applicant will...

  • Service Advisor

    5 days ago

    Melbourne, Victoria, Australia Autoleague Full time

    Competitive Salary Package PLUS Commissions Fantastic Career Development Opportunities Located in LilydaleHeritage Auto Group is a well-established new and used car dealership located in Lilydale, specialising in GMSV, SsangYong and quality pre-owned vehicles sales. Their AC Delco Service Centre has been purpose built to support the Holden, HSV and SsangYong...

  • Service Advisor

    4 weeks ago

    Melbourne, Australia Eagers Automotive Full time

    Positive workplace culture/Friendly + supportive team - Fantastic employee benefits/Access to health + wellbeing support - Largest motoring group in Australia/Vehicle purchasing + service discounts **Our new Volvo Cars Essendon dealership is now seeking an experienced performance-driven Service Advisor who can focus on delivering exceptional customer...

  • Service Advisor

    5 days ago

    Melbourne, Victoria, Australia Autoleague Full time

    Competitive Salary Package PLUS Commissions Fantastic Career Development Opportunities Located in LilydaleHeritage Auto Group is a well-established new and used car dealership located in Lilydale, specialising in GMSV, SsangYong and quality pre-owned vehicles sales. Having recently secured a TOP 5 Dealership Franchise, they are looking for TOP Talent to join...

  • H&S Advisor

    5 days ago

    Melbourne, Victoria, Australia S Guest Consultancy Services Ltd Full time

    This client is searching for an experienced Construction H&S Advisor to join a dynamic and innovative specialist subcontractor.You should have a solid construction background, preferably in a specialist subcontracting environment, although not mandatory.Key ResponsibilitiesTo lead by example by wearing the proper personal protective gear and following all...

  • Service Advisor

    5 days ago

    Melbourne, Victoria, Australia Eagers Automotive Full time

    Positive workplace culture/Friendly + supportive team Fantastic employee benefits/Access to health + wellbeing support Largest motoring group in Australia/Vehicle purchasing + service discountsOur new Volvo Cars Essendon dealership is now seeking an experienced performance-driven Service Advisor who can focus on delivering exceptional customer service to all...

  • Guest Service Officer

    4 weeks ago

    Melbourne, Australia Hyatt Place Melbourne, Caribbean Park Full time

    Summary **About the Role** The Guest Service Officer (GSO) creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. **Your Core Purpose will be**: Reporting to the Duty Manager, the GSO provides guests with an...

  • Guest Service Officer

    24 hours ago

    Melbourne, Australia Hyatt Place Melbourne, Caribbean Park Full time

    Summary **About the Role** The Guest Service Officer (GSO) creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. **Your Core Purpose will be**: Reporting to the Duty Manager, the GSO provides guests with an...