Client Advisor

3 weeks ago

Melbourne, Australia The Talent Mill Full time

**Now Hiring | Luxury Lifestyle Menswear | Chadstone**

The Brand |

Our client is a luxury resort brand stocked globally - they embody the holiday feel in their daily life - by embarking on new journeys, experiencing different cultures and meeting new people. This brand has rapidly gained global recognition and is sold online, through more than 30 of their own stores and the best retailers and hoteliers in the world.

They are looking for an experienced Client Advisor to join their Chadstone team. As a Sales Advisor you will be a true ambassador of the brand and reflect their brand promise and values in everything you do.

The Role |
- The ultimate aim of the role is to develop a long lasting relationship with the brand’s clients
- You will be confident and competent in welcoming and engaging customers and be able to form lasting relationships
- You will be able to demonstrate the ability to go above and beyond for our customers and inspire them at all opportunities
- Give a friendly welcome and use your outgoing personality to impact their experience
- Keep in touch with customers beyond the shopfloor using the clientelling tools and platforms
- To work as part of a team - collaborating together to ensure retail operational excellence and great client care
- To identify customer needs and be eloquent when answering all product-related questions.

The Skillset |
- Ability to build rapport with our customers.
- Demonstrated passion for the brand, and an affinity for our promise and our purpose.
- Willing to adapt and take on new challenges
- Always presents a professional image and be an ambassador for the OB brand
- Successfully able to handle multiple demands and competing priorities
- Excellent communication skills - both verbal and written
- A real attention to maintaining high standards in store environment and a keen eye for detail

The Offer |

What the brand can offer you
- Join a diverse working environment of people who we learn from every day.
- The chance to train and develop your skills in a fun and fast working environment
- Competitive benefits package - a great discount on products, superfund contribution
- Access to a wide range of self-development resources to constantly upskill and develop your knowledge.

The Talent Mill Recruitment division is a bespoke recruitment consultancy and talent acquisition specialist within the fashion, lifestyle, and retail industries. With more than 10 years of specialist expertise with luxury retail, Australian & Contemporary designer, beauty, and lifestyle brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as trusted support to founder-led start-ups, SME’s, and multinational corporations within the fashion & retail industry.

Recruitment - but make it ethical, not transactional. Quality over quantity - always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support and offer a unique and modern recruitment proposition - one where we develop long term, meaningful relationships with all stakeholders.

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