Partnership Executive

3 weeks ago


Gold Coast, Australia Accor Plus Full time

**About the Role**

Accor Plus - the most expansive travel, dining and lifestyle programme in Asia Pacific - expands and enriches your life experience, inspires and empowers you to experience more for less at over 1,000 properties across 20 countries.

Accor Plus is seeking a dynamic individual to drive meaningful engagement with B2B partner accounts in the Pacific region (Australia, New Zealand and Fiji). Through active account management, back-end systems and project management, and the provision of key expertise and support to anticipate and to meet the business needs of partners, this role is responsible for developing stronger partner relationships that leads to incremental revenue growth for both B2B partners and Accor Plus.

Reporting to the Director of Marketing and Partnerships - Pacific, this role requires you to be an effective communicator with the ability to influence and to develop rapport with all levels of internal and external stakeholders. Patience, tenacity, detail orientation and capability to see through processes thoroughly are essential.

**Key Responsibilities**
- Support the Director of Marketing and Partnerships - Pacific in active day-to-day account management to anticipate and to meet partners’ business needs
- Work cross-functionally with internal and external stakeholders to deliver to partners’ queries and requests
- Analyse partnership performance and activity
- Project management of back-end data, finance and IT workflows
- Execute initiatives and identify further opportunities in cultivating meaningful partner and member engagement to drive membership activation and top of mind awareness
- Build regular review materials to assess partnerships performance and to deliver membership activity insights
- Produce business development materials and assist in developing value propositions to prospecting partner opportunities
- Work with cross-functional teams to design tailored customer journeys and membership fulfilment methods based on individual partner requirements, to ensure a smooth and seamless member experience

**Skills & Experience**
- Tertiary qualifications in a relevant discipline (Business, Marketing, Communications)
- Understanding of loyalty programme metrics would be an advantage
- Previous experience in a similar partnerships role in an international organisation would be advantageous
- Proven account management, project management or marketing experience
- Client-centric. Confidence in navigating multi-level relationship management
- Adept in embracing and responding to change effectively, and has good initiative in a dynamic environment

**Benefits & Perks**
- Free Accor Plus Membership with one free night at an Accor hotel per year of service
- Enjoy discounted stays at Accor hotels worldwide
- Flexible work from home arrangement
- Career opportunities to advance or work in different locations in Asia Pacific

**About the Company**

We are proudly part of Accor hotels, a globally renowned company with strong values and culture. We are the largest hotel company in Asia Pacific, people know and love our brand, and we are positive you will too

Accor Plus is Asia Pacific's most expansive travel, dining and lifestyle program. Accor Plus is accepted at over 800 Accor hotels across 18 countries in Asia Pacific. With more than 1,200 employees, 45 offices and over 400,000 members across the Asia Pacific. Accor Plus offices are located across Australia, New Zealand, Fiji, Singapore, Malaysia, Indonesia, Philippines, India, Thailand, Vietnam and China.

All Applicants must be legally entitled to live and work in Australia.

**Contact Details


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