Operations Controller/administration

3 days ago


Brisbane, Australia SKG Services Pty Ltd Full time

We are a well-established leader in the delivery of 'soft' facility management services across Australia and New Zealand. We proudly and professionally provide world-standard cleaning, security, and maintenance solutions.

This dynamic role will be suitable for an ambitious experienced **Operations Controller / Administration **to join our team through an exciting period of growth.

This role supports our cleaners, service providers, suppliers, and clients.

**Key Responsibilities but not limited to include**:

- Provide helpdesk support nationally working as a team with shared responsibilities
- Support and action all client escalations and work on external portals
- Maintenance of data, equipment registers, compliance, site lists, and other operational requirements
- Reception - answer the telephone, screen and direct calls, ensure that all calls are answered within 3 rings, put callers on hold if other calls are coming through, and take and relay messages as required. ensuring messages are passed to the appropriate staff member on a timely basis
- Daily office coordination
- Assist the administration team with general administration duties on an adhoc basis
- Administrative duties to the executive team and office support for all departments
- Mail distribution, labelling for mail postage, binding & preparing documents, filing, cleaner ID cards and shirt distribution.
- Receive and post mail, arrange and organise deliveries, courier freight pick-ups
- Managing vehicle registration and processing CTP green slip and any accident claims and maintain updated reporting and worksheets on all company vehicles
- Order Etags and organize fuel cards for the car fleet
- Booking Accommodations/Flights/Car Rentals, scheduling appointments/travel arrangements as required for company staff.
- Managing office supplies
- Office tidying by maintaining the office and kitchenette area daily
- Office maintenance/repairs and issues
- Monthly/Weekly reporting as required for credit card expenses and any consumables
- Organise company events and programs, corporate functions, social and sponsorship events. Manage the coordination for all events for the company for clients/subcontractors/employee staff

**Competencies**:

- ability to work a busy phone and office environment
- excellent verbal and written communication skills
- professional personal presentation
- proactive and takes initiative
- customer service skills
- High-level organisational skills

**Benefits**:

- Professional development opportunities.
- A collaborative and supportive work environment.
- A fantastic opportunity to join a well-known Australian company

We are an Equal Opportunity Employer that supports and encourages the diverse needs of each individual team member within operational constraints.

Pay: $68,000.00 per year

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Application Question(s):

- Do you have customer experience?

**Experience**:

- Operation Controller / Administration: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 23/06/2024



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