Change Delivery Manager

2 months ago

Sydney, Australia Bendigo & Adelaide Bank Full time

**About the opportunity**

We're making a choice to uplift our risk management capabilities, culture and processes and be a better bank so we can make risk-informed decisions to grow and continually develop our offerings to best support our customers.

To support our vision, we have instituted an integrated program of work BEN+, aligned to our strategic imperatives of reducing complexity, investing in capability and telling our story. The BEN+ program of work will be delivered through various streams including: Three Lines of Defence, People, Governance, Business Risk Management, Risk & Compliance and Data.

As a **Change Delivery Manager,** you will be responsible across all elements of Communication, Change Management and Implementation activities related to BEN+. With a particular focus on the people side of change you will get to:

- Undertake detailed impact assessments, change canvasses and implementation plans
- Develop strategic communication plans and content with the design and delivery of impactful and outcome focussed internal communications
- Develop change management interventions, supporting implementation collateral and develop communications and learning
- Engage with stakeholders and leaders across the bank to ensure the needs of our people and customers are addressed with a focus building cross functional relationships and to ensure key messages are developed and delivered

**About you**

To be successful you will have:

- Tertiary qualifications in Business, Change Management or similar, highly desirable
- Proven experience in change management and building communication strategy
- Experience writing and delivering impactful communications content is imperative
- Knowledge of the banking and finance sector ideal with experience in a direct customer interfacing environment highly desirable
- Experience in learning and organisational design advantageous but not essential
- Ability to collaborate with and influence stakeholders across multiple levels and functions
- Self-motivated with a flexible and adaptable disposition
- Excellent time management and organisational skills with the ability to prioritise and meet tight deadlines

**About Bendigo and Adelaide Bank**

With over 7,000 employees, we are Australian’s most trusted retail bank, our purpose is - ‘to feed into the prosperity of our customers and communities, not off it’.

**“It begins at Bendigo Bank”**

We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen.

**It starts here. With Bendigo Bankand you.**

**How to apply**

**Applications close COB Tues 12th November 2024.**

**Please don't delay as interviewing may commence prior to close date.

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