Change & Project Analyst
3 weeks ago
**Who are we?**
We are CLX (Customer Led Experience), a one-stop shop covering the entire front-end - from insights to strategy, design, and manufacture, to execution and training.
We specialise in transforming legacy retail models through innovative and impactful solutions, delivering cost efficiencies, and improving customer experiences.
CLX have globally experienced professional teams across the world with offices in Australia, the UK, and the Asia Pacific Region, helping global companies to stand out from the crowd through efficient customer-led experiences.
We are known for our hands-on approach, from development to implementation, delivering on budget, on time, and to the highest of standards every time.
**Change and Project Analyst**
**The role**:
- Plan and manage the delivery of global, customer transformation projects
- Support the development of business proposals
- Contribute to the development and implementation of change strategies, programs, projects and initiatives
- Collaborate and build relationships with a whole host of stakeholders from internal clients to external clients
- Multi-task and prioritise on a daily basis to deliver on key project tasks
- Take initiative and be able to problem solve when delivering project milestones
- Brief and prepare stakeholders to support the design and development of change communications, training plans and workshops
- Create, maintain, and update project schedules to timeline and budget
- Proactively follow up on internal and external stakeholder’s groups to ensure deliverables of project are actioned
**Who are you?**
- Strong project coordination skills with high attention to detail
- Experience in delivering human centred change management projects and activities
- Exceptional communication & presentation skills
- Intermediate Word, Excel and PowerPoint skills
- Excellent stakeholder management skills and experience
- Strong customer service
- Great time management, planning and organisational skills
- Strong sense of ownership to follow your deliverables through to closure
- Ability to work under pressure
- Able to pick up a variety of systems
- Willingness to learn, display initiative and take on new responsibilities
- Based in Melbourne, VIC
**Education and Experience**
- Minimum of 5 years of work experience, with a background in project delivery and/or change management delivery
- Experience in a similar role is preferred
- Formal training and accreditation/certification preferred
- Retail background ideal but not necessary
**To apply, you must qualify for the following**:
- You are an Australian citizen or
- You hold an Australian permanent visa
**Job Types**: Full-time, Contract
Contract length: 6 months
**Salary**: $400.00 - $500.00 per day
Schedule:
- 8 hour shift
Work Location: Hybrid remote in Clayton, VIC 3168
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