Assistant Manager/ Duty Manager

2 months ago

Mascot, Australia Stamford Hotels & Resorts Full time

**Job No**: STAM2024290820
**Location**: Mascot
About Stamford Plaza Sydney Airport
The Stamford Plaza Sydney Airport is an iconic 5 star hotel with 315 accommodation rooms, located at the entrance to the Sydney domestic airport. We have 11 elegant function rooms ranging from our grand ballroom, to meeting rooms and to corporate style boardrooms. Also on site is La Boca, our vibrant Argentinean Grill, AV8 Bar, a casual diner and 24 hour room service.
About the Role
We are currently seeking a full time Assistant Manager/ Duty Manager for our Front Office Department.
This role will suit a hospitality-driven professional that possesses the initiative and ambition to lead a dynamic team. It will be an excellent opportunity for an experienced Front Office Team Leader or Supervisor in a 5-star environment wanting to step up to the next challenge.
Our hotel welcomes people who share our passion and who have a positive approach to simply exceptional service, as well as those who take ownership and pride in what they do. Our culture is dynamic and transparent; we are not in the business of offering 'jobs'. We are in the business of developing exciting careers, whilst redefining the meaning of great hospitality.
As an Assistant Manager, you will report to the Rooms Division Manager, and your duties will include:
Through effective supervision and coaching, ensure all services offered by the Front Office Team are carried out with the utmost efficiency and to the standards set by the Group;
Assist the Front Office Manager in conducting departmental training sessions;
Hold daily department briefings;
Participate actively towards reducing guest dissatisfaction, and the preparation and execution of action plans;
Coordinate security, emergency evacuation procedures and deal with any issues as they arise;
Be responsible for Workplace Health and Safety reporting, documentation, and communication of all accidents within the Hotel;
Actively upsell and encourage upselling within the Front Office Team;
Empower the Front Office Team, within clearly defined parameters, to do anything to make the guests' stay more comfortable and beyond expectation;
Continuously strive to improve departmental operations and increase the standards of service provided to all external and internal guests.
The successful applicant will have
Previous experience as a Front Office Team Leader/ Supervisor is essential
Strong time management and task prioritization skills
Ability to work independently and to manage a team
Strong attention to detail, and numerical, analytical and problem-solving skills
Natural ability to motivate the Team
Capacity to interact professionally with customers, team members and management
Proficiency use of Hotel systems, especially OPERA, and advanced knowledge of Microsoft Excel
Current NSW Responsible Service of Alcohol (RSA) or willing to obtain one;
First Aid Certified
NSW Full Drivers Licence
**About the Benefits**:
Great employee discount on food & beverage at all Stamford Hotels & Resorts
Dry cleaning for business attire
Free duty meals
Complimentary parking
Career development opportunities
**How to Apply**:
The successful applicant must hold or be willing to obtain a National Police Clearance.
Stamford Hotels and Resorts is an Equal Opportunity Employer.
spsa

  • Store Manager

    5 months ago

    Mascot, Australia Hero Sushi Manager Full time

    Hero Sushi is an authentic sushi takeaway, restaurant located in Australia. We are looking for a full time manager. We are seeking someone who has experienced in sushi making, hospitality and reliable, punctual, outgoing. Someone who can work with nice smile and good attitude. Job description - Location: International Airport (Mascot) - Position: Full...

  • Assistant Manager/ Duty Manager

    4 months ago

    Mascot, Australia Stamford Hotels & Resorts Full time

    About Stamford Plaza Sydney Airport The Stamford Plaza Sydney Airport is an iconic 5 star hotel with 315 accommodation rooms, located at the entrance to the Sydney domestic airport. We have 11 elegant function rooms ranging from our grand ballroom, to meeting rooms and to corporate style boardrooms. Also on site is La Boca, our vibrant Argentinean Grill,...

  • Assistant Manager/ Duty Manager

    4 months ago

    Mascot, Australia Stamford Hotels and Resorts Full time

    About Stamford Plaza Sydney Airport The Stamford Plaza Sydney Airport is an iconic 5 star hotel with 315 accommodation rooms, located at the entrance to the Sydney domestic airport. We have 11 elegant function rooms ranging from our grand ballroom, to meeting rooms and to corporate style boardrooms. Also on site is La Boca, our vibrant Argentinean Grill, AV8...

  • Assistant Manager/Duty Manager

    1 month ago

    Mascot, Australia Stamford Hotels and Resorts Full time

    About Stamford Plaza Sydney AirportThe Stamford Plaza Sydney Airport is a renowned 5-star hotel with 315 luxurious rooms, strategically located at the entrance to the Sydney domestic airport. Our hotel boasts 11 elegant function rooms, ranging from our grand ballroom to meeting rooms and corporate-style boardrooms. On-site amenities include La Boca, our...

  • Assistant Manager/Duty Manager

    1 month ago

    Mascot, Australia Stamford Hotels and Resorts Full time

    About Stamford Plaza Sydney AirportThe Stamford Plaza Sydney Airport is a renowned 5-star hotel with 315 luxurious rooms, strategically located at the entrance to the Sydney domestic airport. Our hotel boasts 11 elegant function rooms, ranging from our grand ballroom to meeting rooms and corporate-style boardrooms. On-site amenities include La Boca, our...

  • Assistant Manager/Duty Manager

    3 weeks ago

    Mascot, Australia Stamford Hotels and Resorts Full time

    About Stamford Plaza Sydney AirportThe Stamford Plaza Sydney Airport is a renowned 5-star hotel with 315 luxurious rooms, strategically located at the entrance to the Sydney domestic airport. Our hotel boasts 11 elegant function rooms, ranging from our grand ballroom to meeting rooms and corporate-style boardrooms. On-site amenities include La Boca, our...

  • Assistant Manager/Duty Manager

    3 weeks ago

    Mascot, Australia Stamford Hotels & Resorts Full time

    pbAbout Stamford Plaza Sydney Airport/b/ppThe Stamford Plaza Sydney Airport is a 5-star hotel with 315 rooms, located at the entrance to the Sydney domestic airport. We have 11 elegant function rooms, ranging from our grand ballroom to meeting rooms and corporate style boardrooms. On site, we have La Boca, our vibrant Argentinean Grill, AV8 Bar, a casual...

  • Duty Manager

    5 months ago

    Mascot, Australia SIXT Australia Full time

    **Company Description** At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together. We're on a constant journey of improvement, delivering what...

  • Duty Manager

    5 months ago

    Mascot, Australia Marriott International, Inc Full time

    **Job Number** 24107545 **Job Category** Rooms & Guest Services Operations **Location** Moxy Sydney Airport, 56 Baxter Road, Mascot, New South Wales, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management Beware of the Moxy Crew - Moxy is all about creating cool, energetic, communal spaces...

  • Duty Manager

    5 months ago

    Mascot, Australia Star Aviation Services Full time

    **Introduction**: Star Aviation is Australia's most dedicated ground handling service provider, partnering with 19 airlines across 9 airports Australia-wide. We pride ourselves on being big enough to manage, yet small enough to care! **Description**: As a Duty Manager, no two days will be the same, where you will be responsible for the day-to-day oversight...

  • Duty Manager

    2 months ago

    Mascot, Australia TFE Hotels Full time

    We’re looking for a people guru; think Gandhi meets Oprah. #justkidding, we know you’re so much more; although occasional peacemaker and professional problem-solver is certainly part of the job, and we guarantee everyone will want to talk to you! A magnet for happiness, you authentically get people. You drive and thrive on meaningful connections....

  • Operational Duty Manager

    5 months ago

    Mascot, Australia Holiday Inn Full time

    We like to lead from the front. So, we’re looking for an Operational Duty Manager who sets their own high standards across everything from cleanliness to productivity. You’ll champion our ‘one team’ approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions. As an Operational Duty...

  • Duty Manager

    5 months ago

    Mascot, Australia AirAsia X Full time

    **AirAsia X is seeking a dynamic Duty Manager - Sydney (SYD) to be part of the best airline team in the sky!** **Guest Service Duty Manager shall maintain the highest level of safety, security and service standards for ground operations.** **Main Responsibilities** - The function and responsibilities are to coordinate, supervise, monitor implementation,...

  • Food & Beverage Duty Manager

    5 months ago

    Mascot, Australia AccorHotel Full time

    **Company Description** Are you ready to step up and be a leader? Passionate about providing exceptional service? Do you thrive in dynamic and fast-paced environments? We are currently seeking a dedicated and enthusiastic individual to join us in offering a new attitude for cosmopolitan business and leisure travellers visiting the Qantas International...

  • Assistant Manager

    4 weeks ago

    Mascot, Australia Stamford Hotels & Resorts Full time

    About Stamford Plaza Sydney AirportThe Stamford Plaza Sydney Airport is a 5-star hotel with 315 rooms, located at the entrance to the Sydney domestic airport. We have 11 elegant function rooms, ranging from our grand ballroom to meeting rooms and corporate-style boardrooms. On site, we have La Boca, our vibrant Argentinean Grill, AV8 Bar, a casual diner, and...

  • Duty Manager

    2 months ago

    Mascot, Australia Marriott International, Inc Full time

    **Job Number** 24162371 **Job Category** Rooms & Guest Services Operations **Location** Moxy Sydney Airport, 56 Baxter Road, Mascot, New South Wales, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management Beware of the Moxy Crew - Moxy is all about creating cool, energetic, communal spaces with a...

  • Senior Food

    2 weeks ago

    Mascot, Australia AccorHotel Full time

    Job DescriptionLead by example to provide efficient, friendly & professional food & beverage service to all guestsResponsible for managing the front of house operations to ensure we are providing the high quality service to our customers.Supervision and support of all lounge areas as requiredDefine the organization of work to be performed by the team...

  • Senior Food

    1 week ago

    Mascot, Australia Accor Full time

    Company DescriptionQantas Lounges and Sofitel Hotels & Resorts, the Luxury International brand for Accor Hotels, offers Lounge guests a new attitude for cosmopolitan business and leisure travelers visiting the Qantas Domestic Lounges. The team consists of over 150 employees working in across three lounges. Our busy Lounge operation caters for Qantas's most...

  • Facilities Manager Assistant

    3 weeks ago

    Mascot, Australia Keegan Adams Full time

    Assistant Facilities Manager Job DescriptionWe are seeking a highly skilled and experienced Assistant Facilities Manager to join our team at Keegan Adams. As a key member of our facilities management team, you will play a critical role in supporting the day-to-day management of our facilities, stakeholder engagement, building operations, and vendor...

  • Assistant Lounge Manager

    5 months ago

    Mascot, Australia Compass Group Australia Full time

    **Assistant Lounge Manager** **$80,000 + super** - _Mon - Fri role with occasional weekends and Public Holidays_ - _Work in a Unique sector within the hospitality industry, always evolving, always making changes for the better_ - _Global organisation with career progression pathways_ - _Working alongside a Premium Brand_ - Compass Group Australia's...