Claims Officer

2 weeks ago

Adelaide CBD, Australia Gallagher Full time

About Us:
Gallagher Bassett is the world’s premier provider of risk and claims management services. We believe that - with proper management - a world of risk becomes a world of possibilities. It becomes a world where businesses and organizations are freed to do what they do best. To build. To serve. To move forward. Knowing the responsibilities of today and their people are being cared for.

So wherever opportunity and need come next in this world, Gallagher Bassett is there. From Walla Walla, Washington to Wallaroo, South Australia. More than 5,000 of the most dedicated professionals backed by the industry’s most powerful technology. Each with a single and powerful purpose: To GUIDE those suffering a loss to the best outcomes for their health and financial wellbeing. To GUARD our clients’ assets as the trusted stewards of their risk and claims management programs. To GO BEYOND expectations in the continuous pursuit of a better way.

**Responsibilities**:
**Your Role**

In the role of a Claims Officer you will be responsible for the delivery of a personalised, empathetic and organised claims management service to the SA community, supporting the return to work process for individuals that have experienced a workplace injury. Working with our Return to Work Specialists, Impairment Benefit Specialists, Dispute Resolution Officers and other technical roles within the SA operations, the role is responsible for claim management functions, including providing administration support with a focus on internal and external customer service.

**You will add value to Gallagher Bassett across the following**:

- Upload all relevant data and information into Gallagher Bassett and Return to Work SA systems in a timely manner
- Providing high quality customer service by actively listening, showing empathy and recognising the needs of the worker and employer
- Receive phone claim lodgement from injured worker or employer and call secondary party to verify information within appropriate time frames
- Manage the determination of low risk (e.g. medical expenses only and Noise Induced Hearing Loss) claims
- Ensure accurate and timely data entry for determinations and payments, with a particular focus on compliance with legislation
- Educate all stakeholders on RTW process, legislative requirement, initial claims decision, formal statement requirement and advocate the mobile case management service provided where necessary
- Proactive claims management support for internal stakeholders e.g. booking appointments and referral with medical providers, drafting and issue letters to stakeholders, processing of invoices in a timely manner.

Qualifications:
**We’re interested in hearing from people who possess**:

- Recent work experience within a customer service-based role
- Strong administration experience
- Excellent communication and interpersonal skills as well as a team player attitude
- Exceptional time management and organisation skills
- Experience working within a dynamic fast paced environment
- Previous claims management experience will be an advantage in this role as well as experience within the fields of Psychology, Allied Health or Law

**If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you will experience the following**:

- Staff benefits program with a wide range of discounts on offer
- Flexible work hours
- Paid parental leave
- Staff referral incentive
- Opportunities for ongoing education and development
- Service recognition awards to celebrate your contribution to the company
- Employee assistance program for yourself and your immediate family members
- The opportunity to work for a company that gives back to the community through our Gentle Bear program

Only people with the right to work in this country will be considered for this role.

  • Claims Officer

    4 weeks ago

    Adelaide CBD, Australia Gallagher Full time

    About Us: Gallagher Bassett is the world’s premier provider of risk and claims management services. We believe that - with proper management - a world of risk becomes a world of possibilities. It becomes a world where businesses and organizations are freed to do what they do best. To build. To serve. To move forward. Knowing the responsibilities of today...

  • Project Claims

    4 weeks ago

    Adelaide CBD, Australia Employment Hero Full time

    Australian Portable Camps is a South Australian based, vertically integrated manufacturer operating throughout Australia. We are one of the leading Australian providers of innovative modular building solutions, meeting specific needs of the mining and construction industries and oil & gas projects. We have an exciting opportunity to taken on the...

  • Claims Officer

    4 weeks ago

    Adelaide, Australia Gallagher Full time

    About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...

  • Claims Officer

    4 weeks ago

    Adelaide, Australia Gallagher Full time

    About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...

  • Claims Officers

    4 weeks ago

    Adelaide Region SA, Australia Gallagher Full time

    **Your Role** In the role of a Claims Officer you will be responsible for the delivery of a personalised, empathetic and organised claims management service to the SA community, supporting the return to work process for individuals that have experienced a workplace injury. Working with our Return to Work Specialists, Impairment Benefit Specialists, Dispute...

  • Insurance and Claims Officer

    7 days ago

    Adelaide, Australia HOBAN Recruitment Full time

    We are is currently seeking an Administrative Assistant to support a project within our client's Insurance & Claims Business Unit. This role will involve providing essential administrative and clerical support to ensure the smooth operation of the project. The assignment will run through to the end of May with the possiblity of extension. **Key...

  • Aps5 Claims and Payments Integrity Officer

    4 weeks ago

    Adelaide Region SA, Australia Chandler Macleod Full time

    **Location** *** - Adelaide Bc, South Australia**Category** *** - Accounting & Finance**Salary** - $55.24 AUD - $603 AUD Hourly**Posted** - 01-Nov-2023**Work type** - Casual/Temp**Contact** - Teresa Zanatta**Reference** - BH-153342**Applications close by 4pm Wednesday 8th of November 2023.** **Mandatory: Australian Citizenship required to work within...

  • Return to Work Officer

    4 weeks ago

    Adelaide CBD, Australia Gallagher Full time

    About Us: Gallagher Bassett is the world’s premier provider of risk and claims management services. We believe that - with proper management - a world of risk becomes a world of possibilities. It becomes a world where businesses and organizations are freed to do what they do best. To build. To serve. To move forward. Knowing the responsibilities of today...

  • Claims Consultant

    2 weeks ago

    Adelaide City Council, Australia Marsh McLennan Companies Full time

    Description: Marsh is seeking candidates for the following position based in its Adelaide office : Claims Consultant What can you expect? JLT Risk Solutions Pty Ltd are a standalone business unit within the Marsh Pacific overarching business that enjoys a 95% market share cross Australia. We’ve developed a unique method to provide risk...

  • Motor Claims Consultant

    4 weeks ago

    Adelaide Region SA, Australia Gallagher Full time

    **About the Role** As a Motor Claims Consultant, you’ll provide a cost effective, professional and customer focused general insurance claims service relating to the processing of Motor Claims. You will play a key role in providing the highest level of customer service and claims advice to Commonwealth Government Agencies in the management of motor vehicle...

  • Aps6 Project Officer

    4 weeks ago

    Adelaide Region SA, Australia Chandler Macleod Full time

    **Applications close by 10am Thursday 27th of April 2023.** **Mandatory: Australian Citizenship required to work within Federal Government** **Our Federal Government client is seeking to engage in multiple** **APS6 Project Officer - Claims & Payments Implementation** **for a 12-month assignment with potential extension in Adelaide CBD.** **About the...

  • Adelaide - Claims Consultant

    7 days ago

    Adelaide Region SA, Australia Mayday Recruitment Full time

    Salary - $75,000 - $85,000 package - Permanent - Full time role MAYDAY Recruitment is excited to be recruiting an experienced and talented **Claims Consultant** to join a leading provider of insurance solutions. This is a fantastic opportunity for someone who has a knack for adapting to challenging situations, has passion for customer service, and a strong...

  • Return to Work Officer

    4 weeks ago

    Adelaide CBD, Australia Gallagher Full time

    About Us: Gallagher Bassett is the world’s premier provider of risk and claims management services. We believe that - with proper management - a world of risk becomes a world of possibilities. It becomes a world where businesses and organizations are freed to do what they do best. To build. To serve. To move forward. Knowing the responsibilities of today...

  • Project Officer

    4 weeks ago

    Adelaide CBD, Australia Maxima Full time

    $40 per hour plus super **Responsibilities**: The incumbent provides a data entry function to assist in the analysis and evaluation of the program including financial indicators. - Inputting data in a timely manner. - Check claims for compliance with the guidelines of the PDRP and undertake the data entry of claims into appropriate records systems. -...

  • Allied Health Officer

    4 weeks ago

    Adelaide, Australia Gallagher Full time

    Overview Gallagher Bassett is Australia's largest Third Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations. Drawing on our global network and extensive local resources, Gallagher Bassett provides customised claim and risk mitigation solutions...

  • Return To Work Officer

    4 weeks ago

    Adelaide, Australia Gallagher Full time

    Overview Gallagher Bassett is Australia's largest Third Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations. Drawing on our global network and extensive local resources, Gallagher Bassett provides customised claim and risk mitigation solutions...

  • Return to Work Officer

    4 weeks ago

    Adelaide, Australia Gallagher Full time

    About Us: Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless pursuit of a better way. Together, we will redefine the boundaries of excellence and elevate the...

  • Eligibility Officer

    4 weeks ago

    Adelaide, Australia Gallagher Full time

    About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...

  • Employment Officer

    4 weeks ago

    Adelaide CBD, Australia Possible Consulting Full time

    **ABOUT US** Possible Consulting is specialised in delivering high-quality talent from multicultural backgrounds and provide Cultural Diversity and Inclusion training to organisations. We aim to empower people from diverse cultural backgrounds through advocacy, community development and a range of client services. We are leaders in strategic cultural...

  • Return To Work Officer

    4 weeks ago

    Adelaide, Australia Gallagher Full time

    IntroductionJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...