Claims Manager

2 weeks ago

Brisbane, Australia Australian Retirement Trust Full time

**A fantastic opportunity exists to join our Claims team as a Claims Manager in our QInsure division We now have multiple fulltime permanent vacancies.**

**Why join us?**
- State of the Art brand new office with outstanding views of Sydney Harbour, end of trip facilities, wellness room, food & beverage offering, lounge areas and much more to encourage collaborative culture.
- A mature outlook on flexible work arrangements which allows you to truly balance work and life.
- Grow your career with ART We have excellent career progression and development opportunities; ART is committed to continuous improvement and has exciting plans for the future.
- We have an Awesome Company Culture where wellbeing of our employees is at the forefront of everything we do.

**About the role**

Every one of our team contributes to helping make our members’ world better. As a **Claims Manager** in our Claims team, you will oversee a diverse portfolio of complex life, disability and income insurance claims through investigation, analysis and assessment.

You will be working in a fast paced, team
- oriented environment where your industry knowledge, communication and interpersonal skills will be rewarded.

Key responsibilities:

- Assess claims for the benefit entitlement by reviewing contractual, medical, functional and occupational information
- Conduct functional telephone interviews to obtain information to ensure complete understanding of the illness/injury and absence from work and types of support required to assist with return-to-work planning
- Develop and maintain outcome focused case management plans to assist members return to work
- Deliver written communications in line with the Holistic approach including responses to written enquiries and submissions for claims outside own delegation of authority

**About you**

You are a resilient problem solver who can handle responsibility under pressure, values integrity and with exceptional customer focus. Furthermore, your skills and qualifications may include the following:

- Well-developed written and verbal communication skills
- Tertiary qualification or equivalent experience in an Allied health / Customer Service role
- The ability to work in a complex and changing environment
- High level of critical thinking and organisational skills with strong attention to detail
- The ability to balance our members needs with an empathetic yet commercial approach

**About us**

When you work for Australian Retirement Trust, every day is an opportunity to be a force for good in the lives of more than 2 million members.

Australian Retirement Trust is the super fund formed through the merger of Sunsuper and QSuper. As one of Australia’s largest superannuation funds, we proudly take care of over $200 billion in retirement savings.
Our teams are as diverse and unique as the members we strive to inspire and empower. Our inclusive culture means you will be valued and heard in a respectful workplace, where you can be your authentic self every day.

**How to apply

  • Injury Management Coordinator

    2 weeks ago

    Brisbane, Australia Total Claims Solutions Full time

    Brisbane As an experienced Injury Management Coordinator, you will coordinate and monitor workers’ compensation claims and return to work programs for all workplace injuries while maintaining effective working relationships with key stakeholders to drive a successful return to work outcome. You will manage cases and return to work processes in their...

  • Manager Claims

    1 week ago

    Brisbane, Queensland, Australia The State of Queensland Full time

    Queensland Treasury (Organisation site ) Queensland Government Insurance Fund Claims; Queensland Government Insurance Fund; Economics and Fiscal; Brisbane CBD In this role, you will manage various claims including current and historical persona injury claims and medical negligence claims lodged against Queensland government departments. In addition or...

  • Manager Claims

    2 months ago

    Brisbane, Australia Queensland Treasury Full time

    Your new opportunityQueensland Government Insurance Fund has an opportunity for an experienced Claims Manager to lead a team delivering best practice standards in claims management. You will drive an outcome-focused approach amongst your team, taking responsibility for determining appropriate resolution strategies including liability decisions and...

  • Manager Claims

    1 week ago

    Brisbane, Queensland, Australia Department of Treasury QLD Full time

    Other (Legal)Government - State (Government & Defence) Using best practice standards, you will handle claims from initial assessment to settlement, utilising mediation, legal representation, and court processes to determine liability, quantum, and resolution strategies. In this role, you:Lead, manage, and motivate a team of claims officers to ensure...

  • Manager Claims

    1 week ago

    Brisbane, Queensland, Australia Queensland Treasury Full time

    Your new opportunityQueensland Government Insurance Fund has an opportunity for an experienced Claims Manager to lead a team delivering best practice standards in claims management. You will drive an outcome-focused approach amongst your team, taking responsibility for determining appropriate resolution strategies including liability decisions and...

  • Claims Manager

    3 weeks ago

    Brisbane, Australia Fuse Recruitment Full time

    Claims Manager - **Location**: - Brisbane - Queensland - **Work Type**: - Permanent - **Salary**: - AU$70000 - AU$85000 per annum + Super - **Reference**: - 22129 - **Are you a claims consultant looking to take the next step and develop your career?** We are looking for an engaging, driven, and motivated individual, who is keen to join an experienced...

  • Claims Consultant, Claims Manager

    1 week ago

    Brisbane, Queensland, Australia Ensure Recruitment Full time

    All conversations are guaranteed 100% confidential. Opportunity to move in to retail life insurance claims Hybrid working 2 days in the officeFeeling a bit stuck? Looking to work for an inspirational leader? Move from group insurance to retail? It might be time to have a look at this roleWhy you will love this role;- $90K - $100K + Super + Bonuses:Full...

  • Claims Manager

    1 week ago

    Brisbane, Queensland, Australia Fuse Recruitment Full time

    Claims Manager- Location: Brisbane Queensland- Work Type: Permanent- Salary: AU$ AU$85000 per annum + Super- Reference: 22129- Are you a claims consultant looking to take the next step and develop your career?We are looking for an engaging, driven, and motivated individual, who is keen to join an experienced team and work with an established company.Who will...

  • Claims Manager

    4 weeks ago

    Brisbane, Australia Australian Retirement Trust Full time

    **A fantastic opportunity exists to join our Claims team as a Claims Manager in our QInsure division! We now have multiple fulltime permanent vacancies.** **Why join us?** - State of the Art brand new office overlooking Southbank with end of trip facilities, yoga and multi faith room, barista coffee on our office floors, indoor gardens and much more to...

  • Claims Manager

    3 days ago

    Brisbane, Australia Australian Retirement Trust Full time

    **An exciting fulltime opportunity exists to join our QInsure Claims team as a Claims Manager! We now have multiple vacancies at our Sydney location.** **Why join us?** - State of the art offices, with offerings like end of trip facilities, yoga and multi faith room, barista coffee, indoor gardens, and a multitude of spaces to encourage a collaborative...

  • Claims Manager

    1 week ago

    Brisbane, Queensland, Australia Australian Retirement Trust Full time

    A fantastic opportunity exists to join our Claims team as a Claims Manager in our QInsure division We now have multiple fulltime permanent vacancies.Why join us? State of the Art brand new office overlooking Southbank with end of trip facilities, yoga and multi faith room, barista coffee on every floor, indoor gardens and much more to encourage collaborative...

  • Claims Manager

    1 week ago

    Brisbane, Queensland, Australia Australian Retirement Trust Full time

    A fantastic opportunity exists to join our Claims team as a Claims Manager in our QInsure division We now have multiple fulltime permanent vacancies.Why join us? State of the Art brand new office with outstanding views of Sydney Harbour, end of trip facilities, wellness room, food & beverage offering, lounge areas and much more to encourage collaborative...

  • Claims -

    1 week ago

    Brisbane, Queensland, Australia DFP Recruitment Services Full time

    Motor Claims Consultant - Exciting Opportunity!Our international client in the insurance sector is seeking a skilled Motor Claims Consultant with outstanding customer service background. In this temporary position, you will enjoy a healthy work-life balance and a supportive team environment without the hassle of commuting.Based in Newstead, you'll work...

  • Claims -

    1 week ago

    Brisbane, Queensland, Australia Randstad Full time

    Exciting Opportunity for a Motor Claims Team LeaderAre you a seasoned professional with a passion for leading and motivating teams? Do you have extensive experience in motor claims and a proven track record of delivering exceptional service? If so, we want to hear from youPosition: Motor Claims Team LeaderLocations: North Brisbane and the Sunshine CoastAbout...

  • Head of Claims Management

    1 week ago

    Brisbane, Queensland, Australia OnTalent Pty Ltd. Full time

    Head of Claims Management, OnTalent Pty Ltd., Brisbane, QLD. Management (Insurance & Superannuation). Full time. WorkCover Queensland is driven by a commitment to make a positive difference in people's lives. For over twenty years, they have been providing workers' compensation insurance, supporting Queensland workers and businesses. Their mission is to...

  • Head Of Claims Management

    1 week ago

    Brisbane, Queensland, Australia OnTalent Pty Ltd. Full time

    Head of Claims Management, On Talent Pty Ltd., Brisbane, QLD.Management (Insurance & Superannuation).Full time.Work Cover Queensland is driven by a commitment to make a positive difference in people's lives.For over twenty years, they have been providing workers' compensation insurance, supporting Queensland workers and businesses.Their mission is to partner...

  • Principal Claims Manager

    1 week ago

    Brisbane, Queensland, Australia Australian Retirement Trust Full time

    Step up as a Principal Claims Manager within QInsure We now have a 12 month and a 6 month secondment opportunityAbout the roleThis role will see you provide expert and in-depth knowledge to a complex and diverse portfolio of life, disability, and income protection claims through investigation, analysis and assessment.Furthermore you will provide technical...

  • Head of Claims Management

    1 week ago

    Brisbane, Queensland, Australia OnTalent Full time

    Add expected salary to your profile for insightsWorkCover Queensland is driven by a commitment to make a positive difference in people's lives. For over twenty years, they have been providing workers' compensation insurance, supporting Queensland workers and businesses. Their mission is to partner with and support customers, ensuring Queenslanders stay...

  • Head of Claims Management

    1 week ago

    Brisbane, Queensland, Australia OnTalent Full time

    Add expected salary to your profile for insights WorkCover Queensland is driven by a commitment to make a positive difference in people's lives. For over twenty years, they have been providing workers' compensation insurance, supporting Queensland workers and businesses. Their mission is to partner with and support customers, ensuring Queenslanders stay...

  • Head Of Claims Management

    1 week ago

    Brisbane, Queensland, Australia OnTalent Full time

    Add expected salary to your profile for insights Work Cover Queensland is driven by a commitment to make a positive difference in people's lives.For over twenty years, they have been providing workers' compensation insurance, supporting Queensland workers and businesses.Their mission is to partner with and support customers, ensuring Queenslanders stay...