Game Master
3 weeks ago
**Join Our Team as a Game Master at Paradise Centre**
**About Us**: We offer an exciting and ever-changing work environment where each day brings new challenges. Our immersive escape rooms blend adventure, puzzle-solving and teamwork to deliver unforgettable experiences for our customers.
**Position**: Game Master
**Location**: Paradise Centre
**Main Duties and Responsibilities**:
- Independently manage shifts and effectively prioritise tasks
- Greet and assist guests, addressing inquiries and concerns promptly
- Brief, supervise, and support guests during their escape room experiences
- Ensure 100% customer satisfaction throughout their visit
- Reset escape rooms accurately and efficiently after each group
- Maintain cleanliness and organisation of workspaces and escape rooms
- Collaborate effectively within a team to maintain operational efficiency
- Demonstrate quick thinking to troubleshoot and adjust escape rooms as needed
- Keep up-to-date with knowledge about our escape rooms and business offerings
- Perform other duties as assigned by management
**Skills Required**:
- Strong verbal and written communication skills
- Organised with a keen sense of punctuality
- Ability to think quickly and prioritise tasks effectively
- Flexible, adaptable, and approachable demeanour
- Friendly and enthusiastic personality
**Why Join Us?**
- Experience a dynamic work environment where every day presents new challenges
- Opportunity to engage with diverse customers and create memorable experiences
- Work alongside a supportive team dedicated to delivering excellence
**Job Type**: Casual
Pay: $29.33 - $36.09 per hour
Expected hours: 6 - 30 per week
Schedule:
- Monday to Friday
- Shift work
- Weekend availability
Application Question(s):
- How many escape rooms have you played ?
**Experience**:
- Customer service: 2 years (preferred)
Work Authorisation:
- Australia (required)
Work Location: In person
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