Assistant Manager

2 months ago


Surfers Paradise, Australia Padlock'd Escape Rooms Full time

**About Us**

Padlock'd Escape Rooms is a leading immersive escape room experience located in Paradise Centre on the Gold Coast. We pride ourselves on delivering unique adventures that require teamwork, problem-solving, and creativity, providing unforgettable experiences for our guests.

**Position: Assistant Manager**

**Role Summary**

As the Assistant Manager, you'll play a vital role in ensuring our venue operates smoothly and consistently provides a high-quality experience for every guest. This position combines customer-focused Game Master duties with key managerial responsibilities such as staff support, scheduling, and venue maintenance. If you're highly organised, proactive, and passionate about providing exceptional experiences, we'd love for you to join our team

**Game Master Responsibilities**
- **Customer Service**: Welcome and assist guests, address enquiries and concerns, and ensure 100% customer satisfaction throughout their visit.
- **Game Setup and Supervision**: Brief, supervise, and support guests during their escape room experiences, and reset rooms accurately and efficiently after each group.
- **Room Maintenance**: Maintain cleanliness and organisation in workspaces and escape rooms, quickly troubleshoot and adjust room setups as necessary.

**Assistant Manager Responsibilities**
- **Staff Support and Management**: Assist with hiring, training, and developing team members to deliver exceptional customer experiences.
- **Scheduling and Rostering**: Manage rosters to ensure efficient coverage during operational hours, taking into account peak times and staff availability.
- **Operational Oversight**: Conduct quality checks for room setups, address operational issues, and support the overall upkeep of the venue, including minor maintenance.
- **Administrative Tasks**: Handle daily reporting, stock inventory management, and assist with staff performance reviews.
- **Team Collaboration**: Work closely with the venue manager to ensure smooth operation, propose improvements, and maintain team morale.

**Skills and Qualifications**
- **Experience**: Prior experience in a supervisory role, preferably within the entertainment, hospitality, or customer service industries.
- **Communication**: Strong verbal and written communication skills, with a friendly and professional demeanour.
- **Organisation and Time Management**: Highly organised with excellent multitasking abilities; capable of prioritising and managing tasks under pressure.
- **Problem-Solving**: Quick-thinking with the ability to adapt and troubleshoot effectively during unexpected situations.
- **Technical Proficiency**: Comfortable with Microsoft Office, Google Suite, and online scheduling tools.
- **Flexibility and Leadership**: Able to work evenings and weekends, with a proactive and supportive approach to team management.

**Why Join Padlock'd Escape Rooms?**
- **Dynamic Environment**: Enjoy an engaging work setting where no two days are the same.
- **Growth Opportunities**: Gain experience in both operational and management roles, with room for career advancement.
- **Supportive Team Culture**: Work alongside a passionate team committed to delivering excellence and creating memorable experiences for our customers.

**Job Types**: Full-time, Casual

Pay: $29.33 - $36.09 per hour

Expected hours: No more than 38 per week

Schedule:

- Monday to Friday
- Shift work
- Weekend availability

Application Question(s):

- How many escape rooms have you played ?

**Experience**:

- Management: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 07/11/2024


  • Assistant Manager

    6 months ago


    Surfers Paradise, Australia Mantra Towers of Chevron Full time

    It sounds like it belongs in Gotham City, but **Mantra Towers of Chevron**, made up of three majestic towers rising above 50 levels, is actually handily located in the heart of Surfers. Guest facilities include a private sanctuary featuring a sandy beach, expansive pools, elaborate sub-tropical gardens and manicured lawns - the perfect place to take your...

  • Assistant Manager

    6 months ago


    Surfers Paradise, Australia Fish in the family Full time

    Job Opportunity: Assistant Store Manager. Join Our Dynamic Team! We are seeking a highly motivated and experienced Assistant Store Manager to join our growing retail family. If you have a passion for customer service, team leadership, and driving results, this is the perfect opportunity for you. **Responsibilities**: - Assist in day-to-day store...


  • Surfers Paradise, Australia Beachfront Romantic Getaways Full time

    We are a rapidly growing Airbnb management company. Seeking an Airbnb Manager Assistant in Surfers Paradise. You'll be the main point of contact for clients, arranging maintenance, checking properties, meeting and greeting guests, and planning cleanings. Must have strong IT, communication skills, native/advanced English and own car. Work hours are flexible...

  • Assistant Manager

    6 months ago


    Surfers Paradise, Australia Accor Apartments & Realty Full time

    Peppers Soul Surfers Paradise is centrally located within the tourism hot spot of Queensland’s Gold Coast and within walking distance of the light rail. Peppers Soul towers above the ocean short offering a selection of one, two and three Bedroom apartments over 77 levels. Guests can enjoy sweeping vistas of the famous Surfers Paradise beach from their...

  • Assistant Manager

    2 weeks ago


    Surfers Paradise, Australia Accor Apartments & Realty Full time

    Situated in the heart of Surfers Paradise you will find Mantra Towers of Chevron. The property is comprised of three towers, offering one, two and three bedroom self-contained apartments in addition to a three-bedroom sub-penthouse and expansive pools for guests to relax in under the Gold Coast sky. On your days off, be a tourist and visit the Gold Coast’s...

  • Assistant Manager

    2 months ago


    Surfers Paradise, Australia Accor Apartments & Realty Full time

    Mantra Sun City, located in the heart of Surfers Paradise on the Gold Coast and within walking distance from the light rail. The property offers a range of accommodation options from hotel style rooms to apartments and penthouses. With sweeping views of the Pacific Ocean or the neighbouring Hinterland, lagoon-style pool, dining at the 100 seated Koastal...

  • Assistant Manager

    4 days ago


    Surfers Paradise, Australia Accor Apartments & Realty Full time

    Mantra on View conveniently located in the heart of Surfers Paradise and a short walk from the light rail here you will find a range of hotel and suite style accommodation with hinterland and ocean views. One of the largest Accor properties on the Gold Coast offering a range of conferencing spaces, NOSH Pan Asian restaurant, bar, pool and spa, Mantra on View...


  • Surfers Paradise, Australia Liquorland Full time

    From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you’ll really see the difference your work makes every day. Whether you’re in a distribution centre, a bakery, in-store or on the road, you’re an important part of an Aussie icon at the heart of the nation. **About the role**: As part of Coles...

  • Assistant Manager

    7 months ago


    Surfers Paradise, Australia Accor Apartments & Realty Full time

    Conveniently positioned at the doorstep of the light-rail, Mantra Legends boasts an ideal location in the heart of Surfers Paradise. The property offers a range of accommodation, from studio and hotel rooms to apartment-style and luxurious spa suites. Fables Restaurant and Tales Bar provides guests with daily breakfast options while corporate and event...


  • Surfers Paradise, Australia Wyndham Destinations Full time

    **We Put the World on Vacation** Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting...


  • Surfers Paradise, Australia ahs hospitality Full time

    **Contract Type**: - Full Time**Location**: - Surfers Paradise - Queensland**Industry**: - Housekeeping Manager**Contact Name**: - Andrew Paatsch**Date Published**: - 19-Sep-2024ahs hospitality is Australia and New Zealand’s largest provider of outsourced housekeeping management services and partners with the most iconic hotel brands. **We are...


  • Surfers Paradise, Australia TGI Fridays Full time

    **Join the Party at TGI Fridays!** Are you ready to turn the fun up a notch? TGI Fridays seeks an enthusiastic and energetic Assistant Venue Manager to join our sizzling team! Keep reading if you are passionate about great food, incredible drinks, and creating unforgettable experiences! In Australia, we deliver our famous TGI Fridays experience with great...


  • Surfers Paradise, Australia Wyndham Destinations Full time

    **We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than...


  • Surfers Paradise, Australia The Sporting Globe Full time

    **Join Our Team as an Assistant Manager at Sporting Globe Bar!** The Sporting Globe Bar and Grill is a popular sports bar and grill chain that offers function, casual dining, and a large bar space with TAB based in Australia. With locations across the country, it has become a destination for sports enthusiasts, offering a unique dining experience and live...


  • Surfers Paradise, Australia Travel + Leisure Co. Full time

    We Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...

  • Assistant Bars Manager

    4 months ago


    Surfers Paradise, Australia Marriott International, Inc Full time

    **Job Number** 24155582 **Job Category** Food and Beverage & Culinary **Location** JW Marriott Gold Coast Resort & Spa, 158 Ferny Avenue, Surfers Paradise, Queensland, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **About the Company** **Marriott International** portfolio of brands...


  • Surfers Paradise, Australia Travel + Leisure Co. Full time

    We Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...

  • Assistant Food

    6 months ago


    Surfers Paradise, Australia AccorHotel Full time

    **Company Description** Novotel Surfers Paradise features 408 well-appointed rooms, located in the heart of iconic Surfers Paradise and our beautiful beaches. Featuring a variety of dining options including: The Restaurant, Blvd Café and Bar, Pool bar, in-room dining, 6 x conference rooms, off-site catering, pool, spa, tennis court and gym. Novotel Surfers...

  • Assistant Manager

    6 months ago


    Surfers Paradise, Australia Yo-Chi Full time

    Dive into leadership with Australia's favourite frozen yogurt brand! - Flexible rosters and great vibes all year round! - Experience unmatched growth opportunities! Calling all Hospitality and Retail Leaders! Ready to elevate your career? Say hello to exciting opportunities with Yo-Chi - Australia's leading frozen yogurt brand! As an **Assistant Venue...

  • Assistant Manager

    6 months ago


    Surfers Paradise, Australia AccorHotel Full time

    **Company Description** About Novotel Surfers Paradise** Nestled amidst the beautiful Gold Coast beaches and thriving shopping, dining and nightlife of Australia’s Gold Coast, just 150 metres from beautiful Surfers Paradise beach, the hotel features 408 well-appointed rooms, an outdoor swimming pool, Restaurant, Blvd Café and bar, #On5, tennis courts,...