Administration Clerk

**Administrative Clerk**

**Permanent Part-Time opportunity (48 hours per fortnight).**

**Join Us and You Will**:

- Grow your career in a supportive, nurturing environment
- Have access to flexible working practices
- Enjoy working as part of our close-knit, supportive team
- Play a critical role in our mission to deliver excellent customer service

**About the Role**

Busy department, team of 5 looking after 7 Doctors, booking appointments, taking payments, Medicare claims etc.

As the Administration Clerk, you will be responsible for all administrative duties and undertake all identified tasks and duties as part of a team that works collaboratively and cooperatively, sharing roles and responsibilities to meet the needs of the customer.

This will include, but is not limited to;
- Providing comprehensive customer focused service
- Ensuring Reception and waiting areas are maintained to a high standard of presentation;
- Attending to the telephones in a timely, proficient and friendly manner and co-ordinate queries determining who the appropriate recipient to manage their enquiry will be;
- Attending to the Reception desk, directing visitors and providing timely and accurate information in response to queries by patients and visitors; and
- Accurately booking patients in, processing payments admitting and discharging patients in accordance with hospital/department policies and procedures.
- Assisting with the Medico legal correspondence received and coordinating with insurers.

**About You**

To be successful in this role, you will act as a positive role model while demonstrating an ability to foster a culture that is positive, friendly, cooperative and forward thinking. Your exceptional communication and interpersonal skills will assist in your ability to work effectively in a team environment and maintain positive relationships with all staff and customers.
- Previous experience in administrative/reception position
- Previous health services experience working in a doctors, specialists or hospital environment
- Strong customer service skills
- Able to complete tasks within designated timeframes
- Computer literacy
- Certificate in Medical Terminology
- Experience in Meditech, Bluechip or Medical Director

**Remuneration**

Administration Clerk Grade 3 Year 1 $31.36 + superannuation based on experience level and qualifications, exclusive of penalties or allowances.

**About the Organisation**

The Hospital is operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 30,000 people. Ramsay focuses on maintaining the highest standards of quality and safety, being an employer of choice, and operating its business according to The Ramsay Way philosophy: "_People Caring for People_".

**What’s in it for you?**

**Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

**Discounts**: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

**Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.

**Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
- **_Please note_**_ casual employees may not be eligible for all benefits._

**Requirements**:

- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases, which may include Covid-19.

**To Apply**

For enquiries, please contact Lucy Liu - Director of Finance