Supporter Care Coordinator

2 weeks ago

Melbourne, Australia Save the Children Australia Full time

**_There’s something special about spending your days alongside like-minded people, just as committed to purposeful work as you. At Save the Children Australia, we attract bright and big-hearted people who are inspired to make a difference. Together, we are fearless in our pursuit of making lasting change for the children and communities who need it most._**

**Save the Children and 54 reasons**: A place where your purpose matters.

It takes all types of personalities and talents to drive our organisation
- yours included. We value a healthy work-life balance and ensure our people feel connected to each other and our impact. Learn from inspiring people and grow from a connection to our strong local and global networks. From our programs to our support services - this is the place to realise your purpose.

**A place to make a difference**:
Reporting to the Supporter Care Manager, you will work as a part of our Fundraising team based in Melbourne (in-office at least one day per week, and working from home) to help us create lasting change for children everywhere. The Supporter Care Coordinator plays an important role in delivering on our vision of a better world for children. Whether it’s by building long-term loyalty by expertly attending to the day-to-day administrative needs of our generous supporters, or by engaging our supporters with our mission and being a proud advocate of child rights, you’ll be contributing to our commitment to children in Australia, the Pacific and around the world.
- You will make a difference by: _
- Processing donations by phone and postal mail, updating banking details and issuing tax receipts as requested
- Accurately updating databases and systems to ensure excellent supporter experiences at every touch point
- Contributing towards retention and fundraising targets to help us continue our work

**A place to feel valued**:
Your deep expertise in building relationships with a diverse range of people, and your process-driven nature and high attention to detail is invaluable. We recognise your contribution and provide you the support to ensure you can bring your best, knowing here you have the space and opportunity to grow.
- Bringing your best every day, means:_
- You have experience in customer service (customer-facing or call centre experience) with an excellent phone manner
- You can navigate new computer systems and databases, such as donor management platforms or CRM software
- You can ensure high standards of work and adherence to processes during repetitive tasks
- You use your excellent verbal and written communication skills to efficiently address needs

**A place to belong**:
It takes all types of people to do the challenging work we do. We are diverse personalities, backgrounds and talents, embracing our differences as one strong and united team. We see and celebrate the unique value you bring to our organisation, and offer a range of rewards for your effort, including:_ _
- Internal employment and development opportunities - possibility of additional hours or permanent roles in future
- A modern, up to date working space in the CBD, or the opportunity to work from home (one day in-office attendance per week required in this role)
- Support for workplace wellness, including access to our free, confidential Employee Wellbeing Program
- Full salary packaging benefits (please use this link to see how much this benefit could mean to you)
- Extra leave to use in a range of ways to ensure you’re able to perform at your optimum

Follow this link for the full list of our employee benefits.

**Does this sound like the place for you?**

We’d love to hear from you. Submit your cover letter and resume below. Please indicate within your cover letter any general availabilities, any restrictions on your work pattern and whether you wish to be considered for other Supporter Care Coordinator roles that may become available (0.6-1.0 FTE).

Applications close **Sunday 5**th** January 2025.**
- _

Intended start date**:Early Feb 2025**

Position Description - Supporter Care Coordinator
- _We understand the need for work-life balance. We've advertised this role as part-time, fixed-term but if you're looking for something different and this is the role for you, please let us know. We offer flexible hours, remote working, and individual flexibility plans to ensure we’re providing you a personalised career._
- Save the Children Australia is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check, and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter-Agency Misconduct Disclosure Scheme. You can read about the Scheme and our commitment to Safeguarding _here_._
- Save the Children is committed to providing and maintaining a safe working environment for its employees and client groups, consistent with our obligations under OH&S legislation._
- _

  • Care Coordinator

    1 month ago

    Melbourne, Victoria, Australia Calvary Care Full time

    Care Coordinator RoleAt Calvary Care, we are seeking a Care Coordinator to support people with daily activities, such as cooking, cleaning, and personal care. Key responsibilities include assisting with medication, mobility, and promoting customer choice. Requirements: Some experience in the health sectorCertificate III in Aged Care, Home and Community Care,...

  • Ndis Support Coordinator

    6 months ago

    Melbourne, Australia 5 Point Care Full time

    Are you a compassionate individual with a genuine passion for making a positive impact in the lives of individuals with disabilities? Are you dedicated to empowering others, fostering inclusivity, and delivering high-quality care? If so, we have an exciting opportunity for you to join our team at 5 Point Care as an NDIS Support Coordinator! **About...

  • Nurse Care Coordinator

    4 weeks ago

    Melbourne, Victoria, Australia Regis Aged Care Full time

    About the RoleWe are seeking a skilled Nurse Care Coordinator to join our team at Regis Alawarra Lodge in Blackburn South. As a key member of our care team, you will play a vital role in delivering high-quality care to our residents.Job SummaryOversight of resident care plans and coordination of care activitiesLead exceptional care outcomes through...

  • Resident Care Coordinator

    1 month ago

    Melbourne, Victoria, Australia Respect Aged Care Full time

    We are seeking a Resident Care Coordinator to work collaboratively with our leadership team and hiring managers as well as the existing Recruitment team to support the delivery of our recruitment service across the organisation.The Care Services Specialist will work closely with the leadership team and hiring managers to focus on recruitment solutions and...

  • Care Support Coordinator

    3 weeks ago

    Melbourne, Victoria, Australia Estia Investments Full time

    Estia Health">About Us">We are a leading aged care provider in Australia, dedicated to enriching the lives of our residents.">Job Title: Care Support Coordinator">Salary: $65,000 - $80,000 per annum">As a Care Support Coordinator at Estia Health, you will play a vital role in delivering exceptional care and support to our residents. Your primary...

  • Ndis Support Coordination Team Leader

    6 months ago

    Melbourne, Australia 9D Care Full time

    **About Us**: Are you looking to lead and make a significant impact within a growing NDIS-registered provider? At 9D Care, we are committed to delivering top-notch support services to individuals with disabilities. We are currently seeking a dedicated NDIS Support Coordination Team Leader who is passionate about creating positive change and helping...

  • Care Coordinator for Individuals with Disabilities

    3 weeks ago

    Melbourne, Victoria, Australia Disability Home Nursing Care Full time

    About UsAt Disability Home Nursing Care, we strive to provide exceptional care and support to individuals with disabilities.Job OverviewWe are seeking a highly skilled and compassionate Care Coordinator to join our team. As a Care Coordinator, you will play a vital role in ensuring that our clients receive the highest level of care and...

  • Care Coordinator for Residential Aged Care

    4 weeks ago

    Melbourne, Victoria, Australia Regis Aged Care Full time

    At Regis, we are dedicated to delivering high-quality care to our residents. As a Care Coordinator for Residential Aged Care, you will play a crucial role in ensuring the best possible outcomes for our residents.About the RoleIn this role, you will lead and participate in the delivery of person-centred resident care, contributing to comprehensive individual...

  • Ndis Support Coordinator

    2 months ago

    Melbourne, Australia Sense of Care Full time

    Sense of Care are seeking to expand their Support Coordination Team. What is on offer is a contractor role. How is works is simple. All you need is an ABN, insurance, laptop and phone. We take care of everything else. **What does the role entail?** - Assess a number of mainstream, community, informal and provider options - Select preferred options or...

  • Ndis Support Coordinator

    6 months ago

    Melbourne, Australia Sense of Care Full time

    Sense of Care are seeking to expand their Support Coordination Team. What is on offer is a contractor role. How is works is simple. All you need is an ABN, insurance, laptop and phone. We take care of everything else. **What does the role entail?** - Assess a number of mainstream, community, informal and provider options - Select preferred options or...

  • Supporter Care Coordinator

    3 months ago

    South Melbourne, Australia The Alannah and Madeline Foundation Full time

    Position title: Supporter Care Coordinator Team: Development & Communications Reports to: Individual Giving Manager Job type: Full-time, 2-year fixed-term contract Date: September 2024 About the Alannah & Madeline Foundation The Alannah & Madeline Foundation is a national not-for-profit organisation dedicated to keeping children and young people free...

  • Support Coordinator

    2 months ago

    Melbourne, Australia St John of God Health Care Full time

    Your role at St John of God Accord We have two permanent opportunities; one is full time and one part time. The Support Coordinator works within the St John of God Accord (SJGA) Specialist Services team providing varying levels of support including Psychosocial Recovery Coaching and DSOA case management. You will facilitate and coordinate the...

  • Aged Care Lifestyle Coordinator

    2 months ago

    Melbourne, Victoria, Australia Regis Aged Care Full time

    About the RoleAs an Aged Care Lifestyle Coordinator with Regis Aged Care, you will have the opportunity to make a meaningful difference in the lives of our residents. We are looking for a highly motivated and enthusiastic individual to join our team at Regis Ontario, Mildura.Why Choose Regis Aged Care?​​Competitive hourly rate of $28-$32 per hour,...

  • Senior Clinical Care Coordinator

    4 weeks ago

    Melbourne, Victoria, Australia Southern Cross Care Queensland Full time

    OverviewSouthern Cross Care Queensland is a leading provider of aged care services, dedicated to delivering high-quality care and support to our residents. We are seeking an experienced Clinical Manager to join our team at our Oasis Residential Aged Care Home in Mildura.About the RoleThis is a 6-month limited term contract opportunity for a qualified...

  • Support Services Coordinator

    3 weeks ago

    Melbourne, Victoria, Australia Mecwacare Full time

    We are seeking an experienced Support Services Coordinator to provide general administration support, including rostering staff, while acting as the first point of contact for clients, residents and staff.Job SummaryThis role will support the Facility Manager in a range of administrative and specific projects and will coordinate the on-site admission process...

  • Care Coordinator for Personalised Support

    4 weeks ago

    Melbourne, Victoria, Australia ONCALL Group Australia Full time

    ONCALL Group Australia is a leading provider of integrated community services, dedicated to empowering individuals to live their best lives.About the RoleWe are seeking an experienced and compassionate Care Coordinator to join our team in providing exceptional support to a male client in the Bendigo area.The successful candidate will be responsible for...

  • Home Care Support Worker Aged Care

    1 week ago

    North Melbourne, Australia Your Choice Home Care Full time

    **About Us**: At **RDNS Your Choice HomeCare**, we are passionate about delivering reliable, high quality aged care, disability support and other home services, helping clients to remain in their own home where they are most comfortable. If you are someone who loves older people and are passionate about providing companionship, assistance, and making a...

  • Support Coordinator for Individuals with Disabilities

    3 weeks ago

    Melbourne, Victoria, Australia Aries Care Pty Ltd Full time

    About Us:Aries Care Pty Ltd is an NDIS registered provider dedicated to delivering high-quality support services to individuals with disabilities.We are seeking a highly motivated and compassionate Support Coordinator to join our team of professionals. In this role, you will be working closely with clients and their families to provide tailored support plans...

  • Community Care Coordinator

    6 months ago

    East Melbourne, Australia Nurse Next Door Home Care Services Full time

    Senior Registered Nurse - Community Care Coordinator and Team Leader. **Nurse Next Door** is on the lookout for an experienced Registered Nurse to join us in the role of a Community Care Coordinator and staff Team Leader, supporting NDIS and Aged Care clients in their own homes. We call this role a Care Designer. Working 5 days per week you’ll be...

  • Personal Care Coordinator

    4 weeks ago

    Melbourne, Victoria, Australia Regis Aged Care Full time

    Unlock a Rewarding Career in Aged CareWe are seeking an experienced and compassionate Personal Care Assistant to join our team at Regis Aged Care. As a valued member of our care team, you will play a vital role in delivering exceptional care and support to our residents.About the RoleAs a Personal Care Assistant, you will work closely with our care team to...