Client Executive
3 weeks ago
At Citi, our employees reflect the remarkable range of cultures and perspectives of our clients across the more than 160 countries and jurisdictions where we do business - a powerful advantage that combines global insights with deep local knowledge. We recognize that unique individuals, collaborative teams and inclusive leaders have far-reaching impact and are the engines of new ideas. It’s our willingness to embrace the richness of our diverse teams, ideas and possibilities that drives our growth and progress.
**What progress will you make?**
Citi's **Institutional Clients Group**'s unparalleled international financial network serves leading corporations, financial institutions and governments in countries and jurisdictions all over the world from offices in 96 countries.
We provide a full suite of **Securities Services** in more than 100 markets, including our proprietary network of over 60 branches and across 23 fund domiciles. Our solutions include custody, clearing, asset servicing, fund administration, ETF services, middle office, agency securities lending, collateral management, transfer agency, and fiduciary services.
We’re currently looking for a high caliber professional to join our team as **Vice President, Client Executive** based in Sydney, Australia.
The Client Executive is responsible for delivering superior client experience and enhanced financial results through the proactive management of service and sales opportunities. The primary role of the Client Executive is to coordinate internal resources to ensure that excellent service provided to our clients by Citi Securities Services is the highest quality and that client satisfaction levels are high and continue to expand their business with Securities Services. Serve as the clients’ advocate within Citi. Understand clients’ key business needs and work with internal partners to deliver solutions, adding value for our clients and cross-selling SFS products.
**Key responsibilities include**:
- Builds Client Relationships _
- Take ownership of the client relationship
- Build & maintain positive working relationships with assigned clients through an active calling program that ensures optimal service.
- Drive organic growth through identification opportunities
- Identify and understand client requirements across the entire Securities Services value chain to proactively recommend process improvements and enhancements to meet clients’ needs.
- Utilize early warning process to identify and resolve client service issues before they are escalated to Client at Risk
- Become an expert on the customer’s operating business.
- Monitor client satisfaction along with the Account Management team
- Cross-sell Securities Services products to existing clients and expand their business wallet
- Act as the single point of contact for the client _
- Build virtual coverage teams that are capable and nimble to respond quickly to the needs of our clients, creating a team sense of collective responsibility and ‘client first’ mentality
- Develop/ maintain network of contacts within Citi (SS Heads, Product, CSMs, Network Management, Credit, Legal, Client Delivery, Operations, Technology, etc) to effectively deliver results for clients in a timely manner.
- Maintain industry knowledge and inform clients of ongoing market initiatives. Drive client events, roundtables, and other client-visible communication initiatives to ensure enhanced perception and positioning of Citi amongst the target market.
- Manage the client relationship on a local and global level basis_
- Establish client account plans and proactively review client needs and requirement
- Work closely with stakeholders to maximize excellent client experience
- Manage RFP or RFI related to sales opportunities
**Skills and experiences required**:
- 10 years experience in the financial services industry
- 10 years experience in managing client relationships
- Proven experience successfully managing multi-million-dollar relationships
- Excellent analytical and organization skills
- Drives and delivers results
- Innovates and manages change
- Manages Risk and Control
- Excellent written and verbal communication skills
- Strong influencing skills
- Effective negotiation and persuasion skills
- Ability to manage people, client, and user expectations
- Builds partnerships and values diversity
LI-HYBRID
Predominantly focus in Securities Services
- **Job Family Group**:
Institutional Sales
- **Job Family**:
Investor Sales
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting
-
Client Executive
4 weeks ago
Sydney, Australia Aon Corporation Full timePosting Description: - Flexible working arrangements available - Be part of a high performing team - Excellent growth opportunities **Client Executive** We are looking for an experienced Client Executive to provide first-class customer service to a portfolio of high-net-worth clients and assist in driving growth within our Melbourne National team. We have...
-
Client Executive
2 weeks ago
Sydney, New South Wales, Australia Aon Corporation Full timePosting Description: Flexible working arrangements available Be part of a high performing team Excellent growth opportunitiesClient ExecutiveWe are looking for an experienced Client Executive to provide first-class customer service to a portfolio of high-net-worth clients and assist in driving growth within our Melbourne National team. We have an extensive...
-
Client Executive
4 weeks ago
Sydney, Australia Dentsu Aegis Network Full timeThe purpose of this role is to provide support and assistance in all areas of managing the client’s business and keeping day to day activities running smoothly. Job Title: Client Executive **Job Description**: When you join dentsu, Asia Pacific’s largest and most awarded Agency Network, whichever of our brands you join, you’re becoming part of one...
-
Client Executive
2 weeks ago
Sydney, New South Wales, Australia Dentsu Aegis Network Full timeJob Title:Client ExecutiveJob Description:dentsu is a network designed for what's next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Our collective vision is to be at the forefront of people-centred transformations that shape society.We deliver people-focused solutions and...
-
Client Executive
2 weeks ago
Sydney, New South Wales, Australia Bluefin Resources Full timeSenior Client Executive - NSW GovernmentOver the past 12 months, this technology and business consulting business has seen significant growth both organically and through acquisition.To continue this sharp growth trajectory, we need the specialised services of a Sales Pursuit Lead to leverage their existing knowledge and network within the public sector to...
-
Client Executive
2 weeks ago
Sydney, New South Wales, Australia Wavemaker Full timeClient ExecutiveAt Wavemaker, we believe there always is a better way to grow. By Positively Provoking Growth for our clients and our people, we shape decisions and experiences through media, content and technology.Wavemaker is a global media, content and technology agency. In Australia, we are currently ranked as the #2 Media Agency.We have over 250 people...
-
Client Executive
2 weeks ago
Sydney, New South Wales, Australia dentsu Full timeThe purpose of this role is to provide support and assistance in all areas of managing the client's business and keeping day to day activities running smoothly. Job Title: Client Executive Job Description: When you join dentsu , Asia Pacific's largest and most awarded Agency Network, whichever of our brands you join, you're becoming part of one team. A...
-
Client Executive
4 weeks ago
Sydney, Australia dentsu Full timeThe purpose of this role is to provide support and assistance in all areas of managing the client’s business and keeping day to day activities running smoothly. Job Title: Client Executive Job Description: When you join dentsu , Asia Pacific’s largest and most awarded Agency Network, whichever of our brands you join, you’re becoming part of one...
-
Client Executive
2 weeks ago
Sydney, New South Wales, Australia EssenceMediacom Full timeDescription Position at EssenceMediaCom About Media Futures Group: Media Futures Group (MFG) is a bespoke team within GroupM made up of best in class digital, offline, and integrated media experts who work together to enhance media's contribution to Google's business. MFG is powered by EssenceMediacom and other constituent parts of GroupM around the world. ...
-
Client Executive
4 weeks ago
Sydney, Australia EssenceMediacom Full timeDescription Position at EssenceMediaCom About Media Futures Group: Media Futures Group (MFG) is a bespoke team within GroupM made up of best in class digital, offline, and integrated media experts who work together to enhance media’s contribution to Google’s business. MFG is powered by EssenceMediacom and other...
-
Client Executive
2 weeks ago
Sydney, New South Wales, Australia Dentsu Aegis Network Full timeThe purpose of this role is to provide support and assistance in all areas of managing the client's business and keeping day to day activities running smoothly.Job Title:Client ExecutiveJob Description:When you join dentsu, Asia Pacific's largest and most awarded Agency Network, whichever of our brands you join, you're becoming part of one team. A team with...
-
Client Executive
2 weeks ago
Sydney, New South Wales, Australia Dentsu Full timeThe purpose of this role is to provide support and assistance in all areas of managing the client's business and keeping day to day activities running smoothly.Job Title:Client ExecutiveJob Description:When you join dentsu, Asia Pacific's largest and most awarded Agency Network, whichever of our brands you join, you're becoming part of one team. A team with...
-
Client Executive
4 weeks ago
Sydney, Australia Dentsu Full timeThe purpose of this role is to provide support and assistance in all areas of managing the client’s business and keeping day to day activities running smoothly.Job Title:Client ExecutiveJob Description:When you join dentsu, Asia Pacific’s largest and most awarded Agency Network, whichever of our brands you join, you’re becoming part of one team. A team...
-
Client Executive
2 weeks ago
Sydney, Australia Bulletproof Design Full timeLocation: Sydney Discipline: Client Services Level: Junior Waiting for your big break into a fast-paced, internationally focused design agency? Do you have at least 1 year’s solid commercial experience within a design studio? We’re looking for someone with exceptional talent and spark to join our team to help deliver projects with strong, seamless...
-
Client Executive
3 weeks ago
Sydney, Australia Aon Corporation Full timePosting Description: - Flexible working arrangement plus great benefits - You will be joining a team with excellent growth opportunities - Position will suit someone who is driven and seeking a new challenge **The Opportunity**: We are seeking a Client Executive to join our high performing Sydney Metro National Team, which specialises in the delivery of...
-
Client Executive
2 weeks ago
Sydney, New South Wales, Australia Dentsu Aegis Network Ltd. Full timeThe purpose of this role is to provide support and assistance in all areas of managing the client's business and keeping day to day activities running smoothly.Job Title:Client ExecutiveJob Description:When you join dentsu, Asia Pacific's largest and most awarded Agency Network, whichever of our brands you join, you're becoming part of one team. A team with...
-
Client Executive
2 weeks ago
Sydney, New South Wales, Australia Bulletproof Design Full timeLocation: SydneyDiscipline: Client ServicesLevel: JuniorWaiting for your big break into a fast-paced, internationally focused design agency? Do you have at least 1 year's solid commercial experience within a design studio? We're looking for someone with exceptional talent and spark to join our team to help deliver projects with strong, seamless execution....
-
Client Executive
2 weeks ago
Sydney, New South Wales, Australia Aon Corporation Full timePosting Description: Exciting opportunity to join our growing Sydney Construction team Be part of our fastpaced, friendly and diverse team where growth is encouraged Seeking a motivated, detailed driven and collaborative Client Executive Join a leading, global organization with longterm career opportunities Gain indepth experience working with experienced...
-
Client Executive
4 weeks ago
Sydney, New South Wales, Australia AON Full timeCareer development opportunity, build your insurance career on a global scale Opportunity to work on a key portfolio and develop technical expertise Be part of a driven, technically-proficient and well-respected client service team Client Executive, Global & Corporate – Global Client Network A core Client Segment within Aon Risk Solutions, Global Client...
-
Client Executive
2 months ago
Sydney, New South Wales, Australia AON Full timeCareer development opportunity, build your insurance career on a global scale Opportunity to work on a key portfolio and develop technical expertise Be part of a driven, technically-proficient and well-respected client service team Client Executive, Global & Corporate – Global Client Network A core Client Segment within Aon Risk Solutions, Global Client...
