Library Officer

4 weeks ago


Broadmeadows, Australia Bendigo Kangan Institute Full time

**Location**:Broadmeadows campus (travel between sites when required)

**Role Type**:Full-time, Ongoing

**Remuneration**:$59,091 - $63,806 p.a. + superannuation

**About us**:
Bendigo Kangan Institute is one of Victoria's largest TAFE providers. We offer state-of-the-art training centres providing wide range of courses in a variety of fields. We foster a culture that is _customer-centric _, works _together _and focuses on _achieving our best _in a _healthy and supportive environment _. If you are passionate about putting the customer first, thrive on being part of an inclusive and united team, please read the detailed position description document to understand our values and focus.

We are committed to building a workforce that reflects and represents the vibrant and diverse communities where we work, teach and study. We welcome First Nations people, people of all genders, ages, cultures, religions, disabilities, sexual orientations, family structures and those with caring responsibilities. Our culture celebrates diversity and prioritises wellbeing and belonging, ensuring our people can thrive.

**About The Role**:
The role of the **Library Officer **is to support the customer service functions of the library service at Bendigo Kangan Institute. This will include providing all front-facing functions to enable the operations within each library. It will also include providing front-facing (and virtual) library support services to students.

This is an exciting opportunity for an enthusiastic professional to support our students access physical and digital library resources and assist with general enquiries. Your strong technological and communication skills will play a pivotal role in the operation of our libraries. While the role is located at Broadmeadows, you will need to be willing to work from other campuses when needed, to support planned and unplanned leave coverage.

**We are excited about you because you have**:

- Either a relevant library qualification recognised by the Australian Library and Information Association (ALIA), or progress towards library qualifications, or significant work experience in a customer service role
- Demonstrated commitment to teamwork and a supportive work environment
- Excellent customer service skills with the ability to confidently and actively engage with customers
- Well-developed written and interpersonal skills with experience in documenting work processes and checklists
- Strong communication skills, including the ability to work with a diverse community
- Demonstrated understanding and experience in using information technology and software including Microsoft Office suite. (Familiarity with web-based systems / Library Management Systems would be advantageous)

**We can offer you**:

- Potential for a monthly RDO
- Free onsite parking (most campuses)
- Professional development programs
- Fitness Passport Program with exclusive access for you and your family to 230+ locations Australia wide
- Counselling support (EAP) and Health & Wellbeing initiatives throughout the year
- Meaningful work that drives positive social impact
- The opportunity to build a career in a world leading vocational education and training sector, with diverse and emerging career opportunities across Australia

**Things we will require from you**:

- Relevant compliance documents including: Working with Children Clearance (WWCC), current police check and certified right to work documentation
- Certified vocational qualifications and certified transcripts (as listed in resume and relevant to the position)

**Application support**:
Position description below for your reference outlining key responsibilities of the role.
- Bendigo TAFE and Kangan Institute acknowledge that their campuses are located on the ancestral lands of the Djaara people of Dja Dja Wurrung, Wurundjeri Peoples of the Kulin Nations, Yorta Yorta Nations and the Gunaikurnai people. The Institutes respect their Elders past present and emerging and cultural heritage, and we recognize their continuing connection to land, waters, and culture. _

**Applications close at 11.59pm on Monday 19 February 2024**
- NOTE: _Bendigo Kangan Institute _reserves the right to withdraw this advertised position at any stage._


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