Administrative Assistant Contact Centre

4 days ago

West Melbourne, Australia OracleCMS Full time

We are looking for an organised professional to join the team at **OracleCMS.**

OracleCMS is an ever-expanding business dedicated to helping companies excel in acquiring, retaining, and expanding their consumer customer bases. With our extensive portfolio of some of the nation's leading brands, and a presence spanning five contact centres across Australia, we are at the forefront of delivering exceptional customer experiences.

Driven by a clear mission, we are committed to revolutionising the way people connect and communicate with brands, creating experiences that are truly loved. Now, we are seeking an experienced administrator, capable of documenting, ensuring accurate reports and general ad hoc tasks.

As Administrative Assistant, you will play a pivotal role in our operations. We are seeking a highly organised and talented individual who understands the value of cooperation but also possesses the grit to get any job done.

To facilitate a smooth transition, we are seeking a highly organised professional to join our team on a short-term contract basis, with the potential for a permanent full-time position. This is an exciting opportunity to showcase your skills and contribute to our ongoing success.

**What will a normal day look like?**

As Administrative Assistant, your key responsibilities include:

- Action daily administration tasks.
- ADHOC administration tasks.
- Outbound phone calls at times and client relations.
- Ensure compliance with company policies and accounting standards
- Communicate effectively with management and internal departments to address any queries or issues
- Provide comprehensive administrative support to ensure efficient operation of the office
- Prepare documentation for senior management as required
- Reporting via Microsoft Excel to ensure business excellence

**What’s in it for you?**
- Attractive base salary
- Ongoing support and development
- Full-Time Position
- Growth in a supportive team environment

**About you;**
- Must be an Australian Citizen/resident and at least 18 years of age
- Proven team player, ability working in a high demand, fast-paced environment meeting strict service metrics and delivering a high level of accurate output.
- Grit and determination in the face of adversity
- Ability to work full-time in office, at our office in West Melbourne
- Available Monday - Friday, between the hours of 7am - 7pm
- Available occasionally on weekends
- Intermediate proficiency in Microsoft Excel (e.g., VLOOKUP, pivot tables, and basic formulas)
- Strong organisation and time management abilities
- Exceptional interpersonal and communication skills
- Strong analytical and problem-solving capabilities, good with numbers

Pay: $50,000.00 - $65,000.00 per year

Schedule:

- 8 hour shift

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 26/06/2024

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