Contact Centre Casual Bank

3 weeks ago

Melbourne, Australia Monash Health Full time

Location: Melbourne | Eastern Metropolitan

Job type: Casual

Organisation: Monash Health

**Salary**: Salary not specified

Occupation: Administration/Secretarial, Communications, Marketing and Media, Finance, Health and Allied Health, Human Resources, IT and Telecommunications, Information Management, Procurement

Reference: 59962

**About the Role**

Monash Health Bureau is seeking Contact Centre Operators to work in the Monash Health Contact Centre, located at Monash Clayton on a casual basis. As a Contact Centre Operator, you will be handling internal calls across multiple Monash sites, general public enquiries and managing emergency codes. Shifts are available 24 hours, 7 days a week including public holidays.

We require a level of flexibliity to assist across the 24 hour period across all days, particluarly weekdays.

Would you enjoy being part of a supportive team in an organisation which bases its services on its values?
- Do you have experience in a contact centre or customer service role?
- Do you thrive in a fast-paced work environment?
- Do you have well developed communication and computer skills?

Have you completed Medical Terminology training?, this would be an advantage.

Monash Health Bureau provide 7 day support from 0530-2200 hours, where our team members answer your questions.
**What’s in it for you?**

You will be part of a dynamic changing environment that will have future growth. You will also have access to a range of corporate benefits, including salary packaging options that can significantly increase your take home pay and access to staff car parking.

**How to Apply**
- Review Position Description
- Create a profile / log in
- Provide a minimum of 2 referees of a Manager / Reporting Supervisor level
- Upload resume

In addition, you will have access to benefits including salary packaging options that increase your take-home pay, access to onsite staff car parking and gym **(only where relevant)**, uniform **(only where relevant)** and a comprehensive Employee Assistance Program (EAP).

Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.

Offers of employment can only be made once all required probity checks have been completed. These include:

- reference checks;
- a clear Police Check conducted within the last three months;
- a current Victorian Employee Working with Children’s Check (or proof of payment for same);and
- proof of immunisation.

A request to conduct probity checks does not guarantee that an offer of employment will be made.

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