Configuration Manager

3 months ago

Canberra, Australia Fujitsu Full time

About the job Configuration Manager

**We are Fujitsu**

We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.

**About the role**

We are seeking an experienced **Configuration Manager** to deliver specialist services to the Defence contract in Australia. The role is a blend of Hardware and Software responsibilities including managing both Software and Hardware asset and licenses information in the Configuration Management Database and respective databases.

This is an exciting opportunity to be actively involve in assisting Defence in their mission critical tasks where there is genuine value in your contribution.

A minimum requirement of an NV1 security clearance is essential for this role and can be based in either Sydney or Canberra.

**About you**

Responsibilities and Accountabilities:
Software
- Conduct analysis of Software installations and Software licence purchase information for accuracy and completeness.
- Establish a licence compliance position for all installed Software and recommend compliance actions for non-compliant Software.
- Generate scheduled monthly reports or unscheduled reports as required by stakeholders.
- Receive and process requests for asset information additions and changes and process accordingly.
- Control the receipt, identification, and storage of supported Software asset information.
- Monitor the Service Request queue and ensure all tasks are completed within contracted SLAs.
- Review Install, Move, Add or Change Requests (IMAC) for Software procurement.
- Analyse Software metering reports and validate metering data with Software licence records.
- Analyse Software installation discovery information.
- Represent SACM SW at customer meetings and address customer requests and concerns.
- Ensure all contract deliverables are met for assigned accounts.
- Ensure customer scheduled reporting is delivered on time.
- Action customer requests for CMDB updates and requests for information.

Hardware
- Maintain and support the asset records and information in the CMDB.
- Validate the accuracy and completeness of CMDB information using accuracy processes.
- Ensure all contract deliverables are met for assigned accounts.
- Ensure customer scheduled reporting is delivered on time.
- Analyse Hardware discovery information to identify areas of improvement.
- Represent SACM HW at customer meetings and address customer requests and concerns.
- Ensure all contract deliverables are met for assigned accounts.
- Ensure customer scheduled reporting is delivered on time.

**Requirements**:

- NV1 minimum Security Clearance essential.
- Over three years experience in either a Software Asset or Hardware Asset Management role, ideally both.
- Experience within the Defence/Government ICT environment.
- Proven ability to work well within a team environment.
- Able to work with flexibility and agility.
- A professional attitude with a strong work ethic is highly critical to the success of the role.

**Why Fujitsu?**

We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.
- We put people first. We believe in the power of diversity to drive innovation and our Work180 accreditation, AWEI (Australian Workplace Equality Index) Gold Employer status and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
- We offer tailored career paths across our global organization to support your professional and personal growth.
- Our customers trust us. We have an excellent reputation across the region and globally.
- Best in class reward and recognition programs flexible work, volunteering leave and more.
- We live our values of aspiration, trust and empathy, all day, every day.

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