Technical Consulting Manager

4 months ago

Melbourne, Australia Dayforce Full time

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.
Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.
Our brand promise - Makes Work Life BetterTM- Reflects our commitment to employees, customers, partners and communities globally.

**Location**: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in Australia and New Zealand
About the opportunity
The Technical Consulting Manager leads a team of consulting professionals, provides domain (product, module, business process, technology) and thought leadership and acts as an interface with delivery. The focus of this position is managing, employee hiring, development and performance of professionals to achieve high levels of customer satisfaction and targeted Go Lives, productivity, and utilization while minimizing consultant attrition. Collaborates on practice focus and development. Works closely with Project Managers, Resource Management, and Services Sales to strategize on staffing plans for customer projects and position appropriate consultants for customer engagements.
As this is a Technical Consulting Manager role, a manager with a strong technical background is advantageous, and an ability to work with various stakeholders is high desired.
What you’ll get to do
- Exhibits strong leadership skills including coaching, developing a diverse work force, managing a remote team, instilling commitment to quality and excellence, encouraging collaboration, promoting the flow of information among all participants, and providing clear direction on how to meet project goals
- Strong at providing estimates, demand and resource management
- Understands different technologies, such as integrations and development platforms and how that fits into Product and Project lifecycles.
- Seeks and shares information with coworkers and responds to concerns with timely, meaningful, fact-based, and constructive feedback
- Foresees potential problems and takes corrective action to ensure achievement of goals
- Clear and concise in communicating information. Actively listens to what others are saying, seeking and sharing information

Skills and experience we value
- Bachelor’s degree in computer science or related field
- Integration knowledge with HCM, technical design, developmental tools
- Has strong leaderships, experienced in handling difficult conversations, a strategic thinker, and good resource management experience,
- Has extensive experience in building relationships with internal and external stakeholders, and cross functional teams

What would make you really stand out
- Team Leadership; looking after a technical team within Consulting Services. This will include demand and resource management, team utilization, people development
- Pro-active strategic thinker; looking to enhance processes with a deep understanding different technologies
- Relationship Management and pro-active understanding of the needs of Stakeholders, both external (customers) and internal.
- Attitude; Conscientious, joyful and positive energy who will bring that to their team

What’s in it for you
Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.
Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.
With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.
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