Administration Manager

3 weeks ago

Christie Downs, Australia Icon Holdings Services Full time

**Administration Manager - Icon Cancer Centre Noarlunga, SA**

Lead the Medical Administration Function at our New Cancer Centre, Located on the Southern Fringe of Adelaide

Key Points
- Oversee the Medical Administration function at our new radiation therapy treatment cancer care centre in Noarlunga
- Join a rapidly expanding company with career advancement opportunities
- Permanent Full Time Position, Monday to Friday - Noarlunga, Adelaide, SA

This is an opportunity to join a community that truly holds human connections close to heart. We work with purpose at a fast pace, and we genuinely appreciate that all contributions make an impact. Our work is always important and not always easy, and we know the secret ingredient is our incredible, supportive people.

**About Icon**:
Icon Group is Australia’s largest dedicated cancer care provider with a growing reach into Asia and New Zealand. With over 1000 employees, our Australian cancer services division is made up of 6 day oncology hospitals, 23 radiation oncology centres and 8 comprehensive centres, integrating medical oncology, haematology and radiation oncology services under one roof. The group also encompasses chemotherapy compounding services and pharmacy, offering a uniquely comprehensive suite of services for cancer patients.

Icon is dedicated to providing exceptional cancer care to communities across Australia. Given the size of Icon, we can provide extensive opportunities within an ideal environment to progress your career, access far reaching opportunities and be part of an innovative market leader at the forefront of cancer care.

**About the Role**:
We currently have an exciting opportunity available for an experienced Administration Manager to join our new radiation oncology service at our Icon Cancer Centre Noarlunga. This role will report to the Site Manager and operate in a full-time, permanent capacity, working 76 hours per fortnight.

Our Noarlunga Centre has been open for three months. The Administration Manager, especially in the initial months, will plan and implement the administration function and subsequently perform the key administrative tasks required for our patients, clinical staff and specialists. As our patient volume grows, the administration manager role will settle into its leadership purpose, with recruitment, training, rostering and development of the administration team and general overseeing of the administration team and function.

**Key Responsibilities**:

- Implement medical administration procedures, protocols and policies required to grow a new cancer treatment centre.
- Triage referrals to Radiation Oncologists ensuring timely access to treatment.
- Oversee the efficient and effective management of Radiation Oncologist sessions.
- Perform general day-to-day medical administration/reception functions (scheduling appointments, receiving patients, responding to patient and medical staff queries).
- Enter and process patient billing and balance daily banking
- Monitor and assess the administration care path of all patients
- Maintain and manage patient information.
- Assist in recruitment, rostering, training and professional development of current and future administration staff.
- Implement practice changes and quality improvements seamlessly within the team.
- Support the business development function to grow our business.

**About the people we’re going to hire**:
Icon is committed to providing exemplary patient care to the community. To be successful in this role, you require to be highly motivated with a positive and enthusiastic attitude. You will be required to take on an integral role in the management of day-to-day administration activities and not shy away from a challenge. If this sounds like you, we’d love to hear from you.

**Skills & Experience**:

- Extensive experience supervising and leading teams in a health environment.
- Experience and knowledge of the private health fund claiming processes.
- Demonstrated commitment to customer service and successful development of long-term relationships with external and internal customers.
- Advanced knowledge of all patient billings i.e., Medicare, DVA and private patients.
- Knowledge of legislative requirements in a health care setting.
- Qualification or training in management and leading teams (desirable).

If you have planned and implemented new procedures, policies and systems within a healthcare environment,
- we would be especially interested in discussing the role with you._

**How to Apply**:
If you are highly enthusiastic, quick to adapt in a fast paced environment and are passionate about healthcare, we want to hear from you. In return we offer a friendly, flexible and dynamic work environment, career development pathways and the opportunity to work for a growing and innovative market leader.

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