Electorate Officer

3 weeks ago

Gold Coast, Australia Parliamentary Service Full time

**The Electorate Officer role has three primary objectives**:
*
- Provide direct secretarial, executive and administrative support to the Member of Parliament;
- Supporting and engaging with constituents and community groups; and
- General administration of the daily operations of the electorate office.

Some of the duties and responsibilities of the Electorate Officer include the following:
Direct secretarial, executive and administrative support to the Member
- Managing and maintaining the Member's diary including making appointments and arrangements for meetings, events etc.
- Liaison with multiple stakeholders to coordinate the Member's diary appointments;
- Assist in the preparation of information to support the Member's parliamentary responsibilities (e.g. Briefing notes, Questions on Notice, general research, etc.)
- Establishing information systems to capture and communicate important information and ensure the Member is up to date when absent from the office;
- Receive media requests and prepare responses in consultation with the Member;
- Liaison with Parliamentary Travel to coordinate official travel requirements for the Member;
- Assisting with record-keeping and data entry of expenses through the online Parliamentary Acquittal System in accordance with Parliamentary guidelines and processes;
Supporting and engaging with constituents and community groups
- Liaising with and managing enquiries from constituents, groups and organisations who contact the electorate office for information, assistance and advice (via face-to face, mail or electronic contact);
- Maintaining and providing information to assist constituents regarding a range of public services and policies;
- Develop, maintain and utilise networks including community referral and assistance networks, and government departmental and/or ministerial office contacts to assist constituents and monitor progress on pending issues;
- Attending Community events and functions with and on behalf of the Member;
- Providing advice and assistance to facilitate community petitions;
- Assist with preparing and distributing formal communication between the Member and constituents including personal letters, community newsletters, surveys and other material; and
- In consultation with and under the direction of the Member, maintain and monitor the Member's social media presence and/or website including updating content and images, etc.

General Administration of the electorate Office
- Establish and maintain systems and procedures for information and document storage and management
- Check and report any technical issues associated with items of office equipment or security equipment, and assist the Parliamentary Service in annual office stocktake processes
- Reporting security incidents, risks or threats that occur in the electorate office
- Managing office workloads and delegating tasks to other electorate office staff or volunteers.

Applications
Applications should include a cover letter and resume only and be submitted through the Smart Jobs web site.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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