Portal Certification Officer

2 months ago


Wollongong, Australia Shoalhaven City Council Full time

Salary: $61,479 - $86,240 p.a. plus 10.5% Super
- Permanent/Full-time
- Access to Variable Working Hours

**About Shoalhaven Council**

Shoalhaven City Council is a dynamic organisation serving a large and diverse community; limitless opportunity exists for an exciting and rewarding career. The Shoalhaven is located just 2 hours from Sydney and 2.5 hours from Canberra. The Shoalhaven is home to 104,000 people and comprises of 49 unique towns and villages. It is a place of great natural beauty and offers an enviable lifestyle and positive work-life balance.

**About the role**

This is a **permanent/full-time** position working **35 hours **per week (9.00am to 5.00pm, Monday to Friday) and will be based at **Nowra Administration Building.**

The advertised salary is based on the grade of the position, comprising of 4 steps within the range shown. The starting salary is at Step 1 within the grade. Progression through the salary steps shall be based upon the achievement of performance objectives relating to the position.

**Duties**

Reporting directly to the Team Supervisor - Certification, the focus of this position is to:

- Provide advice and response to internal and external customer enquiries (received by phone, in writing, counter and web chat) related to portal and noncomplex development certification matters.

**Skills & Experience**

In order to be successful in the position, you will be/ possess:
**Grade 7**
- Certificate III in Business Administration Studies or relevant experience
- Experience in delivering customer service excellence within a highly regulated industry or environment/Local Government context
- Basic understanding of Council’s planning, development and certification processes; Council’s policies and the Environmental Planning & Assessment Act and Regulations

**Grade 8**
- Certificate IV in Local Government (Planning) or equivalent substantial experience
- Minimum 3 years’ experience in delivering customer service excellence in a Building Surveying, Planning and Development or related environment/ Local Government context
- An applied understanding of Council’s planning, development and certification processes; Council’s policies and the Environmental Planning & Assessment Act and Regulations

**Grade 9**
- Completion or progress towards a Tertiary/ Industry recognised qualification in Town Planning/ Urban & Regional Planning or related field
- Minimum 5 years’ experience in delivering customer service excellence in a Building Surveying, Planning and Development or related environment/ Local Government context
- An extensive applied understanding of Council’s planning, development and certification processes; Council’s policies and the Environmental Planning & Assessment Act and Regulations

This is a grade range position, therefore in accordance with qualifications, accreditation, experience and demonstrated skills, the prospective employee will be assessed as either Grade 7, 8 or 9.
- Grade 7 - $61,479 to $69,101
- Grade 8 - $68,492 to $76,987
- Grade 9 - $74,082 to $86,240

**Benefits**

We are committed to creating a positive culture and strong team environment, and offer a range of benefits:

- Generous Leave Entitlements
- Long Service Leave After 5 Years
- 9 Day Fortnight for Outdoor Staff
- Flexitime for Indoor Staff
- Remote Working Arrangements
- Fitness Passport
- Novated Lease Arrangements
- Discounted Private Health Insurance
- Training and Development Programs

**How to Apply**

In addition, you will be required to demonstrate how you satisfy the requirements of the position by answering the below questions relevant to the essential criteria as outlined in the job advertisement.
- At Shoalhaven City Council our corporate core values are: Collaboration, Adaptability, Integrity and Respect. Please choose one value and advise how you have enacted this value in a professional setting.
- Please list the relevant qualifications and experience you hold.
- How do you effectively manage your time and ensure deadlines are met?

**Contact**:Malcom Dillon** - **Team Supervisor - Certification (02) 4429 3469

**Applications Close**:Friday, 17 February 2023 (at Midnight)



  • Wollongong, Australia Sedgwick Full time

    Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...

  • Program Coordinator

    2 weeks ago


    Wollongong, Australia IRT Full time

    Program Coordinator - Transitional Care **Program Coordinator - Transitional Care** **Classification**:Full time - **Closing Date**:Sunday, 11 February 2024- **A little about us...** Founded in 1969, IRT’s mission was to provide better options in housing and care for older people. Now 50 years later, our purpose remains the same.- We improve the lives of...


  • Wollongong, Australia Big Fat Smile Group LTD Full time

    **Certificate III Educator** **Maximum Term, Part Time - Until December 2023** Working at Big Fat Smile, there's a lot to smile about. The trust you'll be given in exchange for your expertise. The freedom you'll be given as an Educator to use your judgement, adapt learning approaches, and bring creativity and playfulness to a child's day. The joy you'll...


  • Wollongong, New South Wales, Australia Sedgwick Full time

    Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your...

  • Administration Officer

    2 months ago


    Wollongong, Australia Unitech Solutions Full time

    **Administration Officer** We are seeking a full time, enthusiastic administrator to join our Wollongong team. You will be responsible for the first impressions of our business, as well as providing administrative support to the Sales, Service & Programming teams. The successful applicant will need to have a positive attitude, an enthusiastic work ethic &...


  • Wollongong, Australia NSW Government -Illawarra Shoalhaven Local Health District Full time

    **Employment Type**: Permanent Part Time **Facility**:Shellharbour Hospital **Position Classification**: Administrative Officer Level 2 **Remuneration**: $31.20 - $32.24 per hour **Hours Per Week**: 14 **Requisition ID**: REQ462569 **Applications Close: 15 February 2024** **What you'll be doing** - To provide communication support to all levels of...


  • Wollongong, Australia Early Learning And Care Full time

    Calling all Certificate III Educators in the Illawarra to make the switch. Full Time and Part Time Opportunities Working at Big Fat Smile, there’s a lot to smile about. The trust you’ll be given in exchange for your expertise. The freedom you’ll be given as an Educator to use your judgement, adapt learning approaches, and bring creativity and...


  • Wollongong, Australia Early Learning And Care Full time

    Calling all Certificate III Educators in the Illawarra to make the switch. Full Time and Part Time Opportunities Working at Big Fat Smile, there’s a lot to smile about. The trust you’ll be given in exchange for your expertise. The freedom you’ll be given as an Educator to use your judgement, adapt learning approaches, and bring creativity and...


  • Wollongong, New South Wales, Australia Early Learning And Care Full time

    Calling all Certificate III Educators in the Illawarra to make the switch. Full Time and Part Time Opportunities Working at Big Fat Smile, there's a lot to smile about. The trust you'll be given in exchange for your expertise. The freedom you'll be given as an Educator to use your judgement, adapt learning approaches, and bring creativity and playfulness to...

  • Childcare Educators

    3 weeks ago


    Wollongong, Australia KU Children's Services Full time

    Preschool & Long Day Care - Certificate III, Diploma Qualified, Teacher Trained - Access to regular hours - Free professional learning - Coaching & Mentoring KU is our place, where we all belong. A safe, calm community of children, parents and educators. We are very proud to welcome the large and diverse KU family of children, families and staff who...

  • Compliance Officer

    2 months ago


    Wollongong, Australia Shoalhaven City Council Full time

    Salary: $74,082 - $101,719 p.a. plus 10.5% Super - Access to Leaseback Vehicle - Permanent Full-time Position **About Shoalhaven Council** Shoalhaven City Council is a dynamic organisation serving a large and diverse community; limitless opportunity exists for an exciting and rewarding career. The Shoalhaven is located just 2 hours from Sydney and 2.5...


  • Wollongong, New South Wales, Australia NSW Government -TAFE NSW Full time

    BE BOLD. BE AMBITIOUS. MAKE YOUR NEXT MOVE THE RIGHT ONE. Temporary fulltime position (up to 12 months) Support and build engagement with electrical trades and/or refrigeration students Position located in WollongongTAFE NSW has over 500,000 annual enrolments and sets the benchmark for quality education in Australia. Join our innovative, dynamic organisation...


  • Wollongong, New South Wales, Australia NSW Government -National Parks & Wildlife Service Full time

    Field Officer General Operations Package includes salary $44,422 plus employer's contribution to superannuation Ongoing fulltime role Located in Tanja Depot_ Do you want to work to make a difference for NSW?__ Together, we create thriving environments, communities and economies_About the roleNational Parks and Wildlife Service has a unique opportunity for a...

  • Office Cleaning Job

    2 weeks ago


    Wollongong, Australia Showpiece Commercial Cleaning Full time

    Showpiece Commercial Cleaning is looking for a cleaning superstar to join our team, to clean an office in central Wollongong. The work includes vacuuming, cleaning bathrooms and wiping desks. We are looking for someone who has cleaning experience, and who is reliable and trustworthy. We also want to work with someone who is a good communicator and who is...


  • Wollongong, Australia NSW Government -TAFE NSW Full time

    **BE BOLD. BE AMBITIOUS. MAKE YOUR NEXT MOVE THE RIGHT ONE.** - Temporary full-time position (up to 12 months) - Support and build engagement with electrical trades and/or refrigeration students - Position located in Wollongong TAFE NSW has over 500,000 annual enrolments and sets the benchmark for quality education in Australia. Join our innovative, dynamic...

  • Field Officer 1/2

    3 days ago


    Wollongong, Australia NSW Government -National Parks & Wildlife Full time

    Field Officer Grade 1/2 - Package includes salary $54,422 - $59,745 plus employer's contribution to superannuation - Ongoing full-time role - Located in Eden **_ Do you want to work to make a difference for NSW?_** **_ Working to protect the state’s environment and heritage_** **About the role** National Parks and Wildlife Service has a unique...


  • Wollongong, Australia Australian Guardian Security Full time

    Australian Guardian Security is a progressive, growing Security company that values superior service. We gave been established for well over 10 years now and have an impeccable reputation across all industries that have utilised our services. Due to recent company growth and expansion, Australian Guardian Security is seeking full time and casual Security...

  • Security Officer

    2 weeks ago


    Wollongong, Australia Certis Security Australia Full time

    Company Description Certis Security is a leading provider of integrated security solutions for businesses and organisations across various industries. With over 95 years of experience and heritage in security, Certis Security combines advanced security, technology, concierge and other services into one seamless solution that delivers beyond security. We...


  • Wollongong, Australia Illawarra Security Guards Full time

    Illawarra Security Guards is seeking dedicated and reliable **Gatehouse Security Officers** to join our team. If you are passionate about safety, customer service, and maintaining secure environments, we encourage you to apply. **Role Overview**: - **Position**: Gatehouse Security Officer - **Shifts Available**: - Day Shift: 6:00 AM to 6:00 PM (Monday to...


  • Wollongong, Australia Illawarra Security Guards Full time

    Illawarra Security Guards is seeking dedicated and reliable **Gatehouse Security Officers** to join our team. If you are passionate about safety, customer service, and maintaining secure environments, we encourage you to apply. **Role Overview**: - **Position**: Gatehouse Security Officer - **Shifts Available**: - Day Shift: 6:00 AM to 6:00 PM (Monday to...