Program Coordinator

2 weeks ago


Wollongong, Australia IRT Full time

Program Coordinator - Transitional Care

**Program Coordinator - Transitional Care**

**Classification**:Full time
- **Closing Date**:Sunday, 11 February 2024- **A little about us...**
Founded in 1969, IRT’s mission was to provide better options in housing and care for older people. Now 50 years later, our purpose remains the same.- We improve the lives of more than 9100 people every day in NSW, the ACT and Qld. We’re one of Australia’s largest community-owned providers of independent living, aged care and home care. We’re proud to have more than 40 communities and home care service hubs in NSW, the ACT and Qld.- We are proud of our culture and employ people across a diverse range of occupations, backgrounds and skills, who are passionate and committed to creating a better world for all older Australians- IRT is seeking an experienced Program Coordinator - Transitional Care to join the Home Care team in Wollongong. Reporting to the Projects Lead, you will be responsible for the day to day management of all transitional care referrals while ensuring our customers receive exceptional services that are aligned with their individual goals.
- **Key Responsibilities**
- Accept and monitor referrals for Transitional Aged Care Program (TACP) customers from Illawarra Transitional Aged Care Service (ITACS) and Shoalhaven Transitional Aged Care Service (STACS)
- Enter customers details accurately and efficiently into Procura
- Collect and record customer insights for monthly reporting
- Liaise with the relevant Area Health Service TACP teams as needed to discuss services
- Work with the Home Care Project Lead to develop and maintain process maps and business rules
- Liaise with the IRT Finance Team on TACP invoice processing

**Your Experience**
- A Certificate III in Individual Support or a Certificate IV in Aging Support
- Experience with Procura software (highly regarded)
- Portal management experience
- Computer skills with Microsoft Office Suite, Excel and data collection.

**Benefits for you**:

- Competitive pay and more cash in your pocket (less tax) with not-for-profit salary packaging
- Flexible working conditions
- Birthday leave - relax and take a day off on us
- Professional and career development opportunities
- Multiple career pathways
- Discounted gym memberships
- Free counselling via Employee Assistance Program (EAP) and staff wellness program


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