Client Services Coordinator

4 weeks ago

Brisbane, Australia Moore Australia (QLDNNSW) Full time

**Introduction**:
At Moore Australia, it's not about us. It's all about you.

**What we can offer you**:
At Moore Australia, we understand that it's more than just a job. We help our team members create the career they desire and offer additional benefits such as:

- Opportunity for career growth and development
- Values-driven corporate culture and activities program
- Regular social events, lifestyle benefits and activities
- A vibrant and fun working environment
- Access to training and development

**Description**:
Based in our Brisbane CBD office we are looking for an enthusiastic Client Services Coordinator ready to take on new challenges and be a part of Moore Australia's continued strong and dynamic growth strategy. As a Client Services Coordinator in our team, you will have the opportunity to:

- provide exceptional client service to both internal and external clientele
- provide accounting practice support
- Work with Partners, Managers and Accountants to manage client WIP
- Access MyGov and ATO portals and provide various reports
- Maintain contact with clients both face-to-face and over the phone
- Set up new clients and update client details in our databases and portals
- Lodge ITR's/BAS
- Prepare and send end of month bills
- Liaise with external bodies eg. ATO, ASIC
- Prepare general client correspondence
- Provide assistance with Teams and Zoom meetings
- General administration duties and office/team support as required

**Skills and Experiences**:
You are a professional individual who aligns with our CARE values (Collaboration, Agility, Respect, Enthusiasm), someone who wants to add value to a team and firm looking to make the right move for their career, ideally possessing the following highly desirable attributes:

- A minimum of 1 year experience in an administration/client services role within an accounting firm (ideal) or legal firm
- Proficiency with MS Office, Outlook, Teams/Zoom and MYOB AE
- Proven ability to prioritise workflow and work proactively, as part of a team and autonomously
- Excellent attention to detail
- Strong interpersonal and communication skills (clear and concise verbal and written communication)
- A high level of personal presentation and a professional approach
- A flexible, team-player attitude with the ability to take initiative
- A desire to deliver first-class service and motivation to go the extra mile
- A drive and passion for positively servicing our clients, both internal and external

Prior experience working in an accounting firm/professional services firm (or commercial equivalent) will also be highly regarded.

**More About Us**:
Moore Australia (QLD/NNSW) are a progressive and active member of the Moore Australia International network. With 600+ offices in 112 countries sees our proven network give you access to experts and specialists around the world - local market knowledge and absolute international strength.

With 150 staff and 17 Partners across a number of different service lines, Moore Australia Queensland and Northern NSW has a great reputation locally, nationally, and internationally.

We are a leading provider of business solutions to the market and our purpose is to provide advisory, assurance, accounting, taxation and technology solutions to organisations and private clients; helping them achieve their goals. We have an exciting vision and well-planned strategy for our future growth and are dedicated to building a team, culture and environment where everybody has the opportunity to contribute to our success.

TO APPLY

You must have the right to live and work in Australia to apply.

For a confidential discussion about this position please contact Bridgette Breddin, Office Manager, on 0404 244 634.

Moore Australia - Helping you thrive in a changing world

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