Collections Specialist

2 months ago

Sydney, Australia Angle Finance Full time

We’re an Australian-based non-bank lender specialising in finance for primary assets including transport, construction, materials handling and earthmoving equipment. We also finance secondary and tertiary assets. We’re not a bank. That means we have the agility and flexibility to create new opportunities for Australian small businesses that want to grow.

Our people make us remarkable. So we’ve built a culture of empowerment, enabling our people to make decisions that drive our speed, our agility, and our ability to see things from different angles.

We offer flexibility, giving our people freedom and tailored support to develop their professional interests beyond their immediate roles, leading to more satisfying careers. We also offer a hybrid working arrangement.

Your role:
- Maximise collections and recovery strategies within an assigned portfolio.- Identify and manage sensitive and challenging issues on customers’ accounts diligently and effectively to ensure a positive outcome.- Negotiate complex disputes with customers to ensure best outcomes whilst mitigating exposure.- Contribute to team cohesiveness and positive culture.

What you bring:
- Experience in a fast-paced Collections and Recoveries environment.- Demonstrated background in successful debt collection, mercantile and legal recoveries across a range of debt profiles.- Team player with demonstrated empathy, negotiation skills and decision-making abilities.- Ability to prioritise and manage multiple accounts, and tasks simultaneously.- Excellent written and verbal communication skills.
- Angle Finance is an endorsed Circle Back Initiative Employer and commit to respond to every applicant._

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