Customer Service Travel Consultant
1 week ago
$53,000 + Super | $4,000 Pay Increase After Probation | Phone Based
- Full Time Permanent | Business Hours | Work Life Balance
- Office Based | CBD Location | Friday Drinks
**What’s in it for you?**
- Having genuine conversations and consulting on making people’s dreams come true.
- Adelaide CBD location, close to public transport and Rundle Mall
- 2-way conversations: Chat with people who want to chat with you
- Money is good, but you’ll also have fun and work with fun like-minded people
- Work-Life balance - Mon-Fri (No weekends)
- Internal and external professional development courses
- Vibrant, modern, and fashionable office with massage chairsYEP massage chairs
- Fortnightly lunches for the team and fresh fruit weekly
- Friday drinks cart serving drinks to your desk
- Staff and family discounts on travel and merchandise
- Wellness packages - including mental health support
**About the Company**
You will be working for one of Australia’s largest experiential tourism businesses. Their focus is on bringing Australia’s most unique and iconic experiences to life; creating lasting memories and sharing special places
**The Role**
This is an inbound customer service position, NO COLD CALLING
Initially, you will be getting to know the team, the products, and the systems and will work alongside some talented Travel Consultants after 2 weeks of onboarding training.
After 6 months, you will be an expert in the field, an ambassador of products, and thrive on using all of your creativity and passion for the industry to create lasting memories and once-in-a-lifetime travel experiences.
There are commissions but it’s not a hard sell. It’s about consulting and planning to ensure you exceed the expectations of your customers, own their experience, and ensure they make memories they’ll never forget
**Key Requirements**
- You have exceptional communication and interpersonal skills and a friendly disposition
- You have a passion for traveling and can’t wait to get traveling again.
- If you don’t have phone experience, you have experience delivering exceptional customer service
- You love to talk to people and make connections and are a genuinely helpful person
- You are computer savvy and can work across multiple systems
- You have high attention to detail, love to solve problems, and can manage a high-volume workload.
If this position has you smiling from ear to ear, follow the prompts and APPLY If you wish to have a confidential chat please contact Shannon at SMAART Recruitment on 08 8232 6008.
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