Tour & Cruise Manager Travel Indsutry

2 weeks ago

Adelaide CBD, Australia Travel Trade Recruitment Full time

$90000 - $100000 per annum + + super + commission

Adelaide CBD, South Australia
- Cruise, Travel Agent, Wholesale/Tour Op's
- Permanent
4822SJ1

Favourite

**Cruise & Tour Manager | Travel Industry**

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**Are you a travel industry team leader who loves cruise? Fab opportunity to set up a new division in an established travel business.**

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The Tour & Cruise Manager has dual responsibilities. Their primary purpose for the first 6-12 months is to reactivate and drive the launch and growth of our Tour & Cruise business. The secondary purpose is to organise, sell and manage tours and cruises for a book of existing and new clients and manage a small team who are doing the same.

**Role Responsibilities**
- Drive the development of a comprehensive Marketing and Launch Plan and oversee the implementation with the Marketing Manager
- Ensure all website updates and tech integrations are completed on time, with all offers/deals regularly updated online
- Engage with and build relationships with all preferred Tour and Cruise companies (ongoing)
- Develop a product and package strategy and implement
- Organisation, sale and management of tours and cruises for a book of existing and new clients. Currently arranging tours and cruises, travel insurance, airfare packages, with future potential to arrange other related services.
- Management of payments, invoicing and ticketing for your client's tour and cruise arrangements
- Appropriate follow-up of your clients after issuing proposals or invoices
- Be the first point of contact for Tour & Cruise Consultants in the Tour & Cruise team to help with queries
- Review and approve all bookings made by Tour & Cruise Consultants before they are sent to clients for payment

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**Experience Required**:

- 5 or more years Tour & Cruise consultancy retail experience, including some experience in managing a team of 2 or more consultants
- Excellent knowledge of tours & cruises, with some knowledge of airline product
- Demonstrated sales background and ability to work to monthly or quarterly targets
- Self-motivator who has a strong drive for results and can work well both autonomously and as part of a team
- Strong ability to problem solve and think on your feet to achieve successful outcomes
- Ability to effectively handle high pressure or conflict situations

**The Package**:

- $90 - 100k + super + commission
- Mon - Fri 9am - 5pm
- Be part of a brand new division

**Interested**:

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