Change Communications Manager

2 weeks ago

Sydney, Australia HSBC Full time

Some career choices have more impact than others.

At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world - for our customers, our people, our investors, our communities and the planet we all share.

As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.

In this role, you are responsible for leading and managing change engagement and communications activities across multiple change initiatives in Wealth and Personal Banking to support the realisation of benefits for our customers, people and community and achieve sustainable outcomes aligned to the broader business strategy. You will also be contributing to and supporting the continuous improvement of our Change Community ways of working.

Your main responsibilities will include:

- Write communications to story-tell on the organisation-wide transformation
- Develop, deliver, and evaluate communication plans and campaigns for projects - and communicate this to the business / employees
- Build effective relationships to influence outcomes and support the delivery of outputs that meet the needs of this global brand
- Work with project partners to assist them in developing and implementing communications strategies
- Support the project manager / change manager with training / change related activities

Requirements

To be successful in this role, you will need:

- Bachelor’s degree in a Finance and/or business-related field.
- 5-10 years’ work experience with strong business acumen and working in an internal communication role, preferably within financial services and retail banking
- Demonstrated success in designing, developing and implementing communication and engagement plans across multiple transformation projects in a large organisation.
- Exceptional writing and editorial skills, including the ability to manage and produce high quality written material for a wide range of audiences and shared across a variety of channels.
- The ability to operate effectively in a dynamic environment with changing priorities and across large complex environments, whilst prioritizing your work under pressure.

We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged.

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