Venue Manager
3 weeks ago
Founded in 2010, we’re an independently owned and operated lifestyle brand with 12 hotels & 14 restaurants across Hong Kong, Australia, and Indonesia. Over the years we’ve grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. We’ve never been afraid to be ourselves, to zig when the others zag, to be creative and spontaneous, and to stand out from the crowd. It’s what we’re famous for. It’s what we love.
Our mission is to share happiness. With bright eyes and even brighter minds, we create the kind of good vibrations that carry far and wide. Across continents and overseas. Throughout hotel lobbies, and beyond. It’s everywhere you look. Places filled with a special kind of sparkle that keeps people coming back for more.
And want to know what makes Ovolo more special, more unique, and more original than all the rest? Our people. Just the way they are. At Ovolo, we want you to be yourself. It’s what keeps us from swimming in the ‘sea of sameness. That’s why here we’ve ditched the tired old ‘corporate scripts’ and empowered our people to speak from the heart. Characters and mavericks, come one, come all. We’re after you with all your you-ness.
**Pyrmont’s Neighbourhood Wine Bar.**
Housed in a former 19th Century wool store fronting Murray Street, **Mister Percy** is an ode to the wool-classer who etched his name into the venue’s historic sandstone bricks. A gentleman who was not averse to a glass (or few) of wine. Pyrmont’s neighbourhood wine bar, Mister Percy, is serving up a sultry selection of palette-pleasing pours from within the historic heart of Pyrmont. Paired perfectly with a wholly Spanish-inspired, produce-led menu, Mister Percy’s low-lit lounge is filled with warmth.
**The Gig**
We are on the lookout for an incredibly talented **Venue Manager** who will drive and mentor an already exceptional team. You will be able to influence and motivate the team and ensure our guests receive a memorable, world class experience. Reporting to the General Manager, you will be responsible for looking after the hotel's food and beverage component, ensuring operational needs and requirements are met. Your responsibilities will include but not limited to:
- Leading from the front, ensuring your team understand what exceptional looks like everyday
- Up-skilling and developing each team member specifically around premium product knowledge and service standards
- Accountability for day to day operations and business performance
- Ensuring each and every guest has a seamless and entertaining experience in our venue
- Finding growth opportunities, activation and delivery
- Effective financial management around Cost of Goods Sale, sales budgets and profits
- Effective stock management, quality improvement and reporting
- Leading a large team of passionate individuals to ensure that they are consistently delivering an exceptional experience to our guests;
- Maintaining a vibrant and inviting atmosphere, ensuring our venue is always immaculate;
- Ensuring that our focus is always on the guest and their experience;
- Managing strong financial controls as well as initiating and executing growth strategies to increase top line sales.
- Monitor service standards and procedures followed by team members and take action where standards not achieved including informal and formal performance management processes
- Proactively drive team morale and promote a productive and enjoyable team culture and environment
- Make decisions and take appropriate action in regards to problems or conflicts between team members
- Ensure optimum efficiency and achievement by focusing on business needs, setting priorities and maximising productivity and development of strategic organization goals that pertain to hotel and F&B operational performance and achieve business goals
- Implement and monitor feedback mechanisms to improve operations and the service culture
**About you**
At Ovolo, we are all about YOU. We provide a fun and exciting environment and all we ask is that you give us your dedication to our brand and most importantly, your team As our new Venue Manager, you will showcase great talent and drive a service focused culture. You will be a natural born leader that will set high standards and ensure they are met. You will ideally have 2 years minimum experience in a venue/restaurant managerial role, bringing your passion and expertise to Ovolo. You will have extensive knowledge in all things food and beverage of which you will be able to pass on to your team and therefore pass on to our guests
**What you'll get...**
- Well, there's the chance to shine in a brilliant team environment in the coolest new hotel brand in Australia, Hong Kong and now Indonesia -bring your personality and sense of fun to work and the most amazing team to work with.
- Whether it's career opportunities, job enrichment or a su
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