Customer Support Account Manager

3 weeks ago

Perth, Australia Komatsu Full time

**The Opportunity**:
Are you an experienced Customer Support Account Manager with a background in after market sales and construction or mining? Do you have a proven track record of maximizing customer satisfaction and actively building strong relationships? If so, we want to hear from you

We are currently seeking a highly motivated and experienced Customer Support Account Manager to join our team. In this role, you will be responsible for identifying opportunities and selling applicable Komatsu products and ensuring that our customers receive the highest level of service and support. You will be committed to customer visits and through this interaction gather & report key information to support a proactive and team approach to sales.

**Roster**:Full Time, Monday
- Friday

**Komatsu benefits**:

- ** Paid Parental Leave**:12 weeks of paid primary carer parental leave
- ** Technology**: Discounts on Apple, Dell, Lenovo and Microsoft products
- ** Financial**:Employee Referral Program offering a bonus of $5,000 if you successfully refer someone for a role, Income Protection options available
- ** MyCareer**:Recognition and awards, opportunity to complete recognised Cert III courses, Diploma’s in Leadership & Management, and an Educational Support Program
- ** Health**:Discounted corporate rates with Bupa and a comprehensive Employee Assistance Program with total wellbeing solution provider LifeWorks
- ** Cars, Home & Hardware**:Discounts with Mercedes-Benz, Toyota, Kennards Hire, Bridgestone and Orix
- ** Travel**: Discounts with Avis, Qantas, Crown Hotels, IHG and travel agents
- ** Yearly Bonus**: Potential to receive a yearly bonus

**Your Knowledge, Skills, and Abilities**:

- Proven track record of managing accounts and building strong relationships with customers
- Sales-focused approach with a proven ability to drive revenue
- Excellent communication and problem-solving skills, with the ability to identify and resolve customer issues quickly and effectively
- Strong understanding of construction and mining industry
- Prior experience in aftermarket sales
- Excellent customer service skills
- Self-motivated and results-driven
- Komatsu offers a zero-harm culture in the work place, competitive remuneration package, and to drive success we employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Join the Komatsu family and you’ll become a part of a dynamic, supportive and inclusive work environment, with opportunities for career progression on a global scale, training and personal growth._

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