Receptionist

8 months ago


Castle Hill, Australia The myHomecare Group Full time

**So, what does the role entail?**

No matter your role with the myHomecare Group, you’ll play a key part in supporting our clients and their families. With us, you’ll become a true expert of Reception in the in-home care space, and we’ve got the comprehensive training and development tools to get you there. You’ll be responsible for:

- Assist with a variety of administration functions, as directed by the Manager.
- Act as the communication link between the organisation and clients, carers, employees and the healthcare network.
- Confident and competent with the operation of myHomecare’s administration.
- Receive and respond to all incoming calls and office guests.
- Ensure calls and enquiries are directed to the appropriate internal contact points providing customer service.
- Escalate client complaints appropriately with the aim to resolve in a professional and timely manner.
- Be aware of team and company goals and targets to ensure actions contributing towards achieving them.
- Act as a brand ambassador for myHomecare by actively promoting the organisation and its services to clients and representatives.

**We are looking for someone with**:

- Certificate III in Business (or similar) (desirable).
- Proven experience in an administration and reception role.
- Microsoft Office Suite and Procura Software experience is desirable.
- The right to work in Australia.
- National Police Clearance or willingness to obtain (the myHomecare Group will organise via WorkPro at no cost).

**What will we offer you?**

***A role with true purpose**: you get to see how you are making a difference in people’s lives every day.
- **Benefits & perks**: we have a special program that rewards you for your hard work with discounts to a broad range of brands.
- **Opportunity to grow**: we provide up-skilling opportunities, training and networking, to ensure you are constantly able to grow within your career.
- **Flexibility**:work within an organisation that is leading the way in providing care to older Australians and has a national footprint. The myHomecare Group’s national presence gives you true flexibility to search for future opportunities across the country while staying within the team.
- **Supportive team with positive culture.**

To apply, upload your resume today.


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