New Accounts Coordinator

2 weeks ago

North Ryde, Australia Brambles Group Full time

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our

Hybrid Work Model


**Job Description**:
Great opportunity ensuring the accurate and timely handling of customer requests within CHEP’s New & Closed account process.

Are you an experienced Customer Accounts Coordinator looking to join a global ASX listed blue chip organization and take the next step in your career?

The key responsibilities of this role include:

- Activating new accounts and closing accounts within the CHEP system
- Liaising with customers to obtain required documentation
- Actioning customer requests and following up to ensure processes are complete
- Processing a high volume of transactions and ensuring data accuracy
- Enter prospective customers into CHEP systems
- Ensure all original documentation is received and archived.
- Liaise with existing customers to clear balances to close accounts
- Ensuring CHEP’s data is accurate about company structures/ownership
- A “can do” attitude and strong customer focus
- A highly motivated and an enthusiastic personality
- Strong attention to detail, with systematic and timely follow-through
- Previous experience in Data Entry, analytical or customer service role
- Ability to prioritize and meet agreed process timelines
- Excellent written and verbal communication skills with an aptitude to build strong working relationships with a wide range of people
- The ability to handle multiple tasks/projects and operate well under pressure
- Good problem-solving skills and analytical skills
- Ability to handle situations with due diligence and care
- Good time management skills
- Ability to upskill and learn the technical/system aspects of the process on offer
- Preferred experience/ knowledge of SAP
- Advanced Excel skills

Preferred Education

Bachelors

Preferred Level of Work Experience

1 - 3 years

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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