Support Coordinator

Posted: 28/03/2023

Closing Date: 25/04/2023

Salary: $88,000.00 - $90,000.00

Job Type: Permanent - Full Time

Location: Narre Warren

Job Category: Community Services and Development

Do you have comprehensive experience in Support Coordination and an in-depth knowledge of the NDIS? Do you thrive on working with consumers with highly complex needs? Are you ready to join a trusted, reputable and values driven organisation? If you answered a resounding YES, then this is the perfect role for you Due to continued growth and transformation, Windermere is seeking a **Specialist Support** **Coordinator** to join a highly skilled and dedicated team who are committed to providing high quality services and go above and beyond for our consumers to coordinate and implement the support they need.

**About the role**

As a **Specialist Support Coordinator**, you will play a pivotal role in supporting and empowering families and NDIS consumers living with highly complex needs to navigate the NDIS, identify goals and implement their NDIS plan, as well as strengthen their capacity and build their resilience to create lifelong networks and connections in order to access support and become - and remain - independent. This role consisting of both remote and consumer facing work is a permanent ongoing full-time position.

Windermere promotes a hybrid model of working including working remotely from home, outreach (delivering services in the consumers natural environment at home) with the ability to work from any of our offices if desired.

**About You**

You will have experience working in Support Coordination within the NDIS, a strong knowledge of NDIS policies, procedures and guidelines, strong time management and administrative skills as well as customer-centric risk assessment practises in identifying and managing complex needs. A passion for making a difference in the lives of those with a disability is critical.

**Desired Skills and Experience**:
**Why Windermere?**

Windermere aims to assist people with a disability to identify support that really matters most to them. As a registered service provider under the National Disability Insurance Scheme (NDIS) and with more than 20 years’ experience in providing services to Victorians living with disability or developmental delays, we understand the NDIS and how it may impact our consumers.

Windermere fosters a culture of flexibility, support and wellbeing. We have a wide range of workplace benefits including:

- Flexible work and ways of working
- Gifted days off (between Christmas / New Year)
- Rostered days off and Time in Lieu
- Option of 9 Day Working Fortnight
- Employee Referral Program
- Above Award Personal Leave
- Study leave and 17.5% annual leave loading
- Flexible Leave Scheme (50/52)
- Generous salary packaging and the opportunity for professional development.

Windermere is committed to equity & equality for consumers and employees, this by building diverse and inclusive services and work environments, where all peoples from Aboriginal & Torres Strait Islander, CALD, LGBTIQ+ Communities and those living with disability will know and feel accepted, affirmed, safe and celebrated. Windermere is delivering this through the continued development and implementation of our Welcoming and Inclusion Strategy 2021-2024 as we seek to provide a diverse workforce at all levels.