Patient Services Supervisor

1 month ago


Canberra, Australia ACT Government Full time

**Patient Services Supervisor**
**Full-time Permanent**:
**Closes: 10 March 2023**:
**Classification**: Health Service Officer Level 8
**Salary**: $73,429 - $77,593 plus superannuation
**Position No**: 33516 - 028VF
**Directorate**: Canberra Health Services
**Advertised (Gazettal date)**: 22 February 2023

**Our Vision**: creating exceptional health care together

**Our Role**: to be a health service that is trusted by our community

**Our Values**: Reliable, Progressive, Respectful and Kind

**POSITION OVERVIEW**

The Infrastructure and Health Support Services (IHSS) is responsible for facilities and asset management, delivery of capital and minor projects, and infrastructure services, support and operations. Food & Sterilising Services is a branch of IHSS which is responsible for Sterilising services and Food Services for Canberra Health Services. The function of the Food Service Department is to prepare and serve meals and beverages to patients, staff and visitors, as well as the provision of services to other facilities of Canberra Health Services north and south of Canberra. The Food Service Department prepares, cooks and serves an average equates to approximately 3000 meals daily for Canberra Health Services and National Capital Private Hospital. Food Service is organised into the following functional areas:

- Food Service Administration.
- Operation Support Services - Food preparation and Food Production.
- Patient Services:

- Meal Plating and Rethermalisation
- Meal deliveries to patients o Menu monitors.
- Cafeteria: Food, meals and drinks for staff and guests.
- Stores; Receipt, dispatch and storage of perishable and non-perishable food supplies.
- External sites: Dhulwa and other Community Centres.

**ABOUT YOU**

**Behavioural Capabilities**
- Strong communication and interpersonal skills and passionate about high quality customer service.
- Flexibility and adaptability with a changing working environment to enable the provision of responsive services to meet clients’ needs.
- Strong organisational, coordination and planning skills and a focus on outcomes.
- High degree of self-drive and initiative.

**Position Requirements/Qualifications**:

- Relevant Food Safety Supervisor Certificate and recognized qualifications and a minimum of five years’ experience working professionally in food services is preferred.
- The successful applicant will need to be available for rotational morning, evening, weekend and public holiday shifts.
- Current class C Driver’s Licence.
- CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates and contingencies. Desirable
- Have an understanding of how the National Standards and Quality Health Service (NSQHS) indicators align with this role.
- Fulfil the responsibilities of this role as detailed in the CHS Exceptional Care Framework, Clinical Governance Framework, Partnering With Consumers Framework and all other related frameworks.
- Undergo a pre-employment National Police Check.
- Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy

**Note**: Some position’s will not be required to work shifts, weekends and public holidays.

**Career interest categories**:
Healthcare, Medical and Allied Services


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