Integration Manager

5 months ago

Sydney, Australia Slyp Full time

Integration Manager

**Join us at Slyp and be a part of revolutionising the world of retail by prioritising customer experience. **We find it absurd that even with the technology to pay with a smartphone, we still receive traditional paper receipts that have been used for centuries. These outdated receipts are only a burden for customers and offer no value to retailers or consumers, apart from being proof of purchase. This is why we have introduced the Slyp Smart Receipt - an innovative receipt that is automatically delivered to your smartphone. And it's just the beginning

**What we are looking for**

An Integration Manager, who will be responsible for managing technical and non-technical merchant specific activities, including end-to-end direct and third-party Point-of-Sale (POS) integrations and merchant onboardings.

You will use your blended technical and relationship skills to drive engagement with POS and merchants and provide technical support where required as well as support with merchant operations activities.

You will partner with Slyp's internal teams including marketing, sales, delivery, product and engineering to uplift integrations where required and release new products and features within the network.

**What does a normal day look like?**
- Pre-sales consultation to capture POS integration and merchant onboarding requirements, identify barriers and drive required changes through business improvement practices
- Partner with Slyp's product and engineering teams to prioritise and schedule feature requests and defects related to POS integration and merchant onboarding requirements and/or barriers
- Partner with third-party POS and merchants to successfully integrate Slyp with their platform(s)
- Onboard merchants using best practice processes across account set up, POS activation and scaling Slyp's products to merchants' full store network(s)
- Support with releasing new Slyp products and features into market including POS and merchant discovery and validation, integration uplift work, testing and go-to-market execution
- Partner with Slyp's product and marketing teams to develop best in class product, training and marketing materials to support the merchant onboarding journey and drive merchant and customer adoption of Slyp's products
- Work with third-party POS and merchant partners to ensure agreed processes and SLAs are adhered to including release and incident management
- Provide first line support to POS and merchant partners including case managing issues and defects until resolved
- Track and report on product performance and determine new metrics where required
- Understand the evolving Slyp platform (e.g. APIs, matcher configuration, new Slyp products)

**Requirements**:

- At least 5 years' experience working with merchants to integrate technology solutions likely from pre-sales, as a business analyst, or a technical delivery role
- Experience and understanding of REST APIs, JSON and XML
- An understanding of digital, ecommerce and payments an added bonus
- Outstanding problem-solving ability, eagerness to learn and curiosity
- Excellent communication skills and the confidence to present and consult to external partners
- You are motivated, empathetic, team oriented, and know how to get things done

Be energised by the pace and opportunities in a start-up environment

**Our recruitment process**

1. Screening call with our People Partner

2. Technical interview with Slyp's VP of Strategy and Operations

3. Final technical interview with Merchant Delivery team (we would highly prefer this interview to be at Slyp HQ, in person)

**Benefits**

**Why is Slyp a great place to work?**

Slyp Village attracts top-notch talent from around the globe. Our inclusive environment allows Slypsters to unleash their creativity and drive, all while being part of a movement that's shaking things up for the better.

Here are some of our benefits:

- Employee Stock Ownership Program (ESOP)
- Generous L&D program and personal budget
- Slyp Gives - we run 2 community give back days each year
- Competitive leave policies including parental leave
- Personal wellbeing budget and wellness initiatives
- Flexible work and the option to work from anywhere in the world for a period of time
- Sweet pet friendly office, monthly (sometimes random) lunch and learns and always on team fun and experience program

Job ID 6E84199FD8

  • HL7 FHIR Integration Specialist

    1 month ago

    Sydney, New South Wales, Australia Integration Works Full time

    Job Title: HL7 FHIR Integration ConsultantAt Integration Works, we are seeking a skilled HL7 FHIR Integration Consultant to join our team of integration experts. As a key member of our team, you will be responsible for assisting with the design and delivery of integration solutions, including coding and configuration, to ensure our clients' expectations are...

  • HL7 FHIR Integration Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Integration Works Full time

    As a key member of our integration team at Integration Works, you will play a vital role in designing and delivering integration solutions that meet and exceed our clients' expectations.Key Responsibilities:Design and Delivery:Retain a holistic view of the solution while working on the lower-level details.Escalate issues in a timely manner to the appropriate...

  • Hl7 Fhir Integration Consultant

    5 months ago

    Sydney, Australia Integration Works Full time

    Be a part of a team of integration experts, responsible for assisting with the design and delivery of integration solutions including the coding and configuration, ensuring our clients expectations are met and exceeded where possible. KEY TASKS AND RESPONSIBILITIES Design, Delivery and Solutions - Retain a holistic view of the solution whilst working on...

  • HL7 FHIR Integration Consultant

    5 months ago

    Sydney, Australia Integration Works Full time

    Be a part of a team of integration experts, responsible for assisting with the design and delivery of integration solutions including the coding and configuration, ensuring our clients expectations are met and exceeded where possible.KEY TASKS AND RESPONSIBILITIESDesign, Delivery and Solutions• Retain a holistic view of the solution whilst working on the...

  • Sales and Account Manager

    1 month ago

    Sydney, New South Wales, Australia Integration Works Full time

    Account Manager Opportunity at Integration WorksWe are seeking a skilled Account Manager to join our sales team at Integration Works, a leading provider of integration solutions. As an Account Manager, you will play a crucial role in delivering sales revenue and building strong relationships with our clients.Key Responsibilities:Deliver sales revenue targets...

  • Jr. Sales and Account Manager

    7 months ago

    Sydney, Australia Integration Works Full time

    We are looking for an Account Manager to join our fast-growing sales team! The purpose of this role is to deliver the expected sales revenue for IntegrationWorks Australia within . You will be selling the benefits of integration solutions and services instead of a product. You will be involved in the solution scoping and contract negotiations. Once signed...

  • Jr. Sales and Account Manager

    7 months ago

    Sydney, Australia Integration Works Full time

    We are looking for an Account Manager to join our fast-growing sales team!  The purpose of this role is to deliver the expected sales revenue for IntegrationWorks Australia within . You will be selling the benefits of integration solutions and services instead of a product. You will be involved in the solution scoping and contract negotiations. Once signed...

  • Senior Sales and Business Development Manager

    2 weeks ago

    Sydney, New South Wales, Australia Integration Works Full time

    About the RoleWe are seeking a highly skilled Account Manager to join our sales team at IntegrationWorks Australia.The primary objective of this role is to deliver the expected sales revenue for IntegrationWorks Australia within specified timeframes.As a key member of our sales team, you will be responsible for selling the benefits of integration solutions...

  • Sales and Account Manager

    4 weeks ago

    Sydney, New South Wales, Australia Integration Works Full time

    Unlock Your Sales Potential with IntegrationWorksWe're on the hunt for a seasoned Account Manager to drive sales growth and deliver exceptional results for our clients.As a key member of our sales team, you'll be responsible for:Delivering high-quality solution demonstrationsContributing to Statements of WorksFostering strong relationships with prospects and...

  • Integration Manager

    1 month ago

    Sydney, New South Wales, Australia Tecside Group Full time

    Job DescriptionWe are seeking a highly skilled Integration Manager to join our team at Tecside Group.The successful candidate will be responsible for managing the integration of various systems and processes to ensure seamless operations.Main Responsibilities:Lead the integration of new systems and technologiesDevelop and implement integration...

  • Integration Manager

    5 months ago

    Sydney, Australia Slyp Full time

    **Join us at Slyp and be a part of revolutionising the world of retail by prioritising customer experience.** We find it absurd that even with the technology to pay with a smartphone, we still receive traditional paper receipts that have been used for centuries. These outdated receipts are only a burden for customers and offer no value to retailers or...

  • IT Integration Manager

    5 months ago

    Sydney, Australia Xe Full time

    IT Integration Manager At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last...

  • IT Integration Manager

    5 months ago

    Sydney, Australia Xe Full time

    IT Integration Manager At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last...

  • IT Integration Manager

    6 months ago

    Sydney, Australia Xe Full time

    At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300...

  • IT Integration Manager

    5 months ago

    Sydney, Australia Xe Full time

    At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300...

  • Data and Integrations Manager

    6 months ago

    Sydney, Australia I-MED Full time

    Leadership Role in a High Growth Med Tech Business As the Data and Integrations Manager, you will be responsible for delivering HL7 based integrations ensuring high quality and robust Integration solutions are delivered to our business and clients. You will set the foundations of data capability at I-MED, working with business and IT leaders and architects...

  • Project Manager

    4 weeks ago

    Sydney, New South Wales, Australia Uniting Full time

    Project Manager - IntegrationsUniting is seeking a highly skilled Project Manager to lead the integration of complex systems and processes. As a key member of our project delivery team, you will be responsible for overseeing the implementation of new technologies and ensuring seamless integration with existing systems.Key Responsibilities:Develop and...

  • Finance Integration Manager

    6 days ago

    Sydney, Australia WiseTech Global Full time

    This is a global role that will provide you with access to key leaders across the finance function which will allow you to make an impact. As the WiseTech Global Group is constantly growing and acquiring new businesses, there is a need to strengthen and scale up our finance integration process to support its growth. As a newly created role within the...

  • Finance Integration Manager

    3 days ago

    Sydney, Australia WiseTech Global Full time

    This is a global role that will provide you with access to key leaders across the finance function which will allow you to make an impact. As the WiseTech Global Group is constantly growing and acquiring new businesses, there is a need to strengthen and scale up our finance integration process to support its growth. As a newly created role within the...

  • Manager Integration and Design

    5 months ago

    Sydney, Australia EML Group Full time

    Manager Integration and Design EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture...