IT Service Operations Manager

1 month ago


Sydney Central Business District, Australia u&u Recruitment Partners Full time

The Company

This medium sized market leading business has a strong track record in creating a better future for all Australians. Technology enables them to operate as a market leader through a variety of IT services across their broad business offerings.

The Person

This role would suit someone with a strong IT Service Delivery background that has recent experience in a strategic leadership role, or is looking to step up into this type of role.

Skills and Experience

In order to be successful in this role you will need the following:
A strong IT service delivery background;
The ability to define the future IT service delivery landscape through internal teams & vendor partnership;
The ability to define 1st, 2nd, 3rd and 4th level support structures;
A background working with internal IT teams to resolve technical issues outside of your teams capabilities;
A strong understanding of ITIL with a pragmatic approach to its implementation;
The ability to lead small teams;
A broad technology background across EUC, Cloud, On-Premise etc; and

Excellent communication & interpersonal skills.

How to Apply

Please submit your resume in Word format only.

Sam Ebrahim.

PARTNER, TECHNOLOGY & BUSINESS CHANGE

Get in touch
Call me on 02 8245 7915
Visit me at the Sydney offices
Connect with me on LinkedIn


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