![Aromae Essentials](https://media.trabajo.org/img/noimg.jpg)
Sales and Customer Service
1 month ago
**Who we are**
Aromae is a fast-growing, family-run business based in Heidelberg, Melbourne. We supply a popular essential oil brand to retailers all over Australia. Our customers are Pharmacies, Health-food stores, Allied Health clinics, New-age/Gift stores, Florists and more. We’re an ethical company that is Choose Cruelty Free certified, environmentally-conscious, customer-focussed and innovation-driven.
**The Role**
$45,000-$50,000 (pro rata) + commission based on KPIs.
We’re after an autonomous sales professional with solid experience in customer-focussed B2B sales. We need a lively, dynamic and switched-on personality that is a self-starter and a go-getter. We train and support, but we don’t baby-sit
**Role Description**
There are two main components to the role:
1. Calling existing customers, building great relationships, assisting reps, introducing new products and promoting new deals.
2. Calling or Visiting potential businesses to partner with us in growing the demand for our range of products.
This is a business-development role, we have huge potential with a great products and a valuable offering - so we need someone who can get out there or pick up the phone, build trust and rapport, and maintain great relationships.
- Your customer service skills need to be second-to-none
- You have excellent interpersonal skills
- You know how to analyse needs and connect people to our brand
- You can overcome objections and have a resilience that drives you to succeed
- You’re a great listener that constantly comes up with innovative ideas to procure new customers.
- You’re an adaptive, solution-focussed, creative professional that is accountable and takes responsibility for meeting your targets.
**REQUIREMENTS**:
- Excellent English - confident and clear phone manner.
- Excellent customer service and sales skills.
- Computer-literate with a basic understanding of CRMs
- An understanding of the retail and/or aromatherapy industry (preferred)
- Pharmacy retail experience would be very helpful.
- Ability to commence ASAP.
**What We Provide**
- A well maintained comprehensive CRM filled with loyal customers and abundant warm/cold leads.
- Constant training and ongoing support.
- A dynamic, family-business vibe with a bustling environment.
- Your own space to operate autonomously and focus.
- Sit/stand desk, mobile phone and computer.
- A solid base salary with additional bonuses for meeting targets.
- Development opportunities for the right person to grow the business.
- Stability and loyalty. We have been able to maintain operations throughout lockdowns and provide a COVID-safe working environment.
**Salary**: $45,000.00 - $50,000.00 per year
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission
COVID-19 considerations:
All visitors are required to sign in and sanitise, common areas are cleaned regularly, you will have your own office, COVID Plan in place and adhered to.
Licence/Certification:
- Full Driver Licence (preferred)
Work Location: In person
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