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Customer Service Representative
2 weeks ago
As a Customer Service Representative at Premier Automotive Group, you will play a critical role in ensuring that our customers receive exceptional service from the moment they enter our dealership. You will be responsible for greeting customers, directing them to the correct department, and providing support with various administrative tasks.
Key Responsibilities:
• Greet customers and determine the nature of their visit
• Direct customers to the correct department or salesperson
• Answer incoming phone calls and take messages
• Enter data into prospect tracking systems
• Communicate messages to appropriate parties in a timely manner
• Assist with clerical duties as requested
Requirements:
• High school diploma or equivalent required
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Basic mathematical skills
• Ability to apply common sense understanding to carry out instructions furnished in written or oral form
• Desire to help customers
