Customer Service Representative
3 days ago
*EMPLOYEE BENEFITS |
*
Some of GMA’s employee benefits include:
- Leave for all of life’s reasons (Annual, Personal, Community Service, Parental, Long Service Leave)
- Flexible work arrangements
- Generous employee incentive scheme (Bonus)
- Superannuation above statutory minimum's for long term employees
- Employee discount program
*VALUES AND BEHAVIOURS |
*
At GMA we are committed to fulfilling our purpose by always adhering to our values of Teamwork, Care, Trust, Excellence, Determination and Entrepreneurship in our everyday work and behaviours:
- _Teamwork: _Work collaboratively and support one another to achieve great outcomes. Seek what is best for GMA, our customers and our colleagues rather than just ourselves.
- _Care: _Show respect and concern for each other and ourselves. Ensure we do the right thing and we do it well. go the extra mile to ensure we all reach our goals.
- _Trust: _Be open and honest. Share information openly and proactively, follow through on commitments.
- _Excellence: _Set high standards and hold ourselves, and each other accountable for achieving them. Focus on great results. Make the right choices, even if no one is looking.
- _Determination: _Never give up
- _Entrepreneurship: _We look for opportunities to innovate and grow.
GMA Promotional Video
*Do you want to work for:
*
- a true market leader in a modern office in the heart of the Perth CBD?
- a growing global business with a family feel?
- an employer offering a competitive package with benefits such as a bonus scheme, gym membership and a retail discount program?
**Who we are**:
GMA Garnet Group (GMA) is the trusted global leader in industrial garnet. For over 35 years, we have been providing the highest quality garnet to the waterjet cutting and protective coating industries. We offer secure garnet supplies, expert advice and a complete range of premium abrasive products for improved, fast and effective results.
**The Role**:
Reporting to the Customer Service Manager the Customer Service Representative is primarily responsible for the handling of sales enquiries, sales orders and administration of sales within the APAC business, as well as prospects within APAC and communicating opportunities and market information to the business.
Based at our corporate headquarters in the Perth CBD, the role of the Customer Service Representative will include but not limited to;
- Accurate entry and processing of customer enquiries and orders, and communication of orders to depots, warehouses and logistics.
- Invoicing, sending of monthly debtor statements and follow up of late payments for debtors
- Maintenance & balancing stock sheets for storage depots and consignment stock areas to ensure stocks are up to date.
- Forecasting sales pipeline for depots for re-stocking
- Maintenance of pricing in accounting systems and with customers
- Management of freight pricing for local deliveries
- Participation in new customer prospecting to uncover their needs and potential
**EXPERIENCE AND QUALIFICATIONS |**
- Proficient computer literacy skills across the Microsoft Office Suite (especially Word and Excel) with demonstrated experience picking up new systems and processes quickly and efficiently
- Good communication and interpersonal skills
- Positive attitude
- Be able to work as part of a team
- Customer service focus
- Well-developed time management and organisational skills with the ability to multi-task
**Desirable**:
- Sales experience helpful but not essential
- Accounting or bookkeeping experience desirable
- Experience in using SAP and Customer Relationship Management Systems (NetSuite, Salesforce etc.) preferred.
-
Customer Service Representative
2 days ago
Perth, Western Australia Kmart Group Full timeAbout UsWe're a leading retailer in Australia and New Zealand, with a rich history of delivering exceptional customer experiences. At Kmart, we're committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that everyone should have the opportunity to do well when applying or working at Kmart.The...
-
Customer Service Representative
3 days ago
Perth, Australia Pearl Recruitment Group Full time**Customer Service Representative** **Mechanical / Electronic Equipment Company** **Permanent and Secure Full-Time Position** **$55,000 - $70,000 + Super (depending on experience)** **Burswood Location** **Unlimited Opportunities for Growth and Development** Our client is a well-established retailer for mechanical equipment and accessories based...
-
Customer Service Representative
5 days ago
Perth, Australia WesTrac Full time**WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to...
-
Customer Service Representative
2 days ago
Perth, Australia WesTrac Full time**WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to...
-
Customer Service Representative
5 days ago
Perth, Australia Commonwealth Bank Full time**We are looking for a Customer Service Representative to join our Morley Branch on a part time basis (31 hours a week)** **Monday - Friday 9.15 am to 4.15 pm working a 31 hour roster. **Do work **that matters** As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and...
-
Customer Service Representative
4 days ago
Perth Airport, Australia Smarte Carte Australia Pty Ltd Full timeWe are Australia's leading supplier and manager of Airport Baggage Storage Services and Electronic Locker solutions. An opportunity has become available at our Perth Airport Location to employ a **Customer Service Representative**. The purpose of a **Customer Service Representative** is to assist customers with our **baggage wrapping, luggage storage** and...
-
Customer Service Representative
2 days ago
Perth, Western Australia Boart Longyear Full time230003 Customer Service Rep 3.09.AdministrativeCustomer Service RepresentativeBoart Longyear's Products Division is a leading provider of drilling equipment and performance tooling for mining and drilling companies globally. Our range of highly productive drill rigs and tooling is suited to a variety of applications including, mining, mineral exploration,...
-
Customer Service Representative
2 hours ago
Perth, Western Australia Telstra Part timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at Telstra. In this role, you will be responsible for delivering exceptional customer experiences through outstanding service and support.You will work closely with customers to understand their needs and provide solutions that meet their requirements. As a key member of...
-
Customer Service Representative
5 days ago
Perth, Australia Insurance Australia Group LTD Full timeCustomer Service Representative Make a difference as a Customer Service Representative. Join the largest insurance group in Australia and New Zealand. For over 165 years, CGU has partnered with Australian families and businesses. Part of Insurance Australia Group (known as IAG), we're a leading commercial, rural and personal lines insurer and a top-three...
-
Customer Service Representative
2 weeks ago
Perth, Australia Commonwealth Bank of Australia Full timeCustomer Service Representative - Casual role that is flexible to fit around your schedule AND provides career progression and development - Hybrid working that is perfect for balancing commitments makes us a diverse and inclusive team - Together we create brilliant customer experiences **Do Work that Matters** As a Customer Service Representative...
-
Customer Service Representative
9 hours ago
Perth, Western Australia Premier Automotive Group Full timeAbout the Role:As a Customer Service Representative at Premier Automotive Group, you will play a critical role in ensuring that our customers receive exceptional service from the moment they enter our dealership. You will be responsible for greeting customers, directing them to the correct department, and providing support with various administrative...
-
Customer Service Representative
2 days ago
Perth, Western Australia Bridgestone Australia Full timeAt Bridgestone Select Auto Services, we are seeking a skilled Customer Service Representative to lead our front of house team in Osborne Park & Morley.The ideal candidate will have experience within the automotive industry, either as a former mechanic or with relevant administrative and/or sales background. They will need to possess good sales skills, a...
-
Customer Service Representative
2 weeks ago
Perth, Australia Exchange Depot Full timeExchange Depot is an Australian owned and operated company, dedicated to achieving a positive environmental and social impact by working with the Governments, Container Deposit Scheme, Containers for Change. We are proud to be running a variety of collection services such as Over the Counter Refund Points (depots), Bag drops and Commercial pick-up options...
-
Customer Service Representative
5 days ago
Perth, Australia Toll Group Full timeAbout Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...
-
Customer Service Representative
7 days ago
Perth, Western Australia Commonwealth Bank Full timeAt the Commonwealth Bank, we are seeking a highly skilled and motivated Customer Service Representative to join our team in the Joondalup branch on a part-time basis.The ideal candidate will have excellent communication skills, be able to work collaboratively with colleagues and customers, and possess a strong passion for delivering exceptional customer...
-
Customer Service Representative
2 weeks ago
Perth, Australia Chandler Macleod Full timeAs one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding engineering and technical professionals. Our clients span across a...
-
Customer Service Representative
2 days ago
West Perth, Australia TSA Group Full timeCompany Description We’ve been providing customer experience solutions to some of Australia’s biggest brands for more than two decades, managing contact centre operations and Voyages Indigenous Tourism Australia is one our partners. Representing Voyages Indigenous Tourism Australia, you will be a brand ambassador who protects these rich cultural...
-
Customer Service Representative
6 days ago
Perth, Australia Commonwealth Bank of Australia Full timeCustomer Service Representative - Perth **Do work that matters** As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We've been serving our local communities for over 100 years, with market-leading products, services and...
-
Customer Service Representative
1 week ago
Perth, Australia Stryker Full time**Why customer service at Stryker?**: Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need....
-
Customer Service Representative
2 weeks ago
Perth, Australia CV Check Full timeAbout Us At CVCheck, we continue to develop the most technologically advanced information-screening platform available to help individuals and businesses source and share verified information relevant to employment, licensing and more. We offer checks globally and are the main screening provider for tens of thousands of businesses and government...