Food Services Assistant

3 weeks ago

Reservoir, Australia Mayflower Full time

**Position Description
- Food Services Assistant**

**Position Title**:Food Services Assistant **Reports To**: Chef

**Supervising**:N/A **Liaises With**:
Chef Manager, employees,
residents, and visitors

**Employment**
Mayflower Health and Aged Care Employees Enterprise Agreement 2021

**Instrument**:
**Classification**:Wage Skill Group 1

**Our Vision: Care without Compromise**
**Our Mission**:_“Mayflower with staff works as one to enhance quality of life choices in all _**

**_aspects of care delivery”_**
**Our Values**:_Compassion _**We care for those in need with empathy and understanding

**_Excellence_** We strive for quality and distinction
**_Integrity _**We are honest, ethical, and sincere
**_Respect_** We recognise the value, uniqueness, and dignity of every

**Position Purpose**:The Food Services Assistant is an integral member of Mayflower who, under

the direction of the Chef is responsible for the coordination of all food services
across the facility.

**Qualifications Mandatory**
**checks and **- NDIS Worker Screening Check.
**licences**:

- Full COVID vaccination.

**Desirable**:

- Food Handling Certificate.- Knowledge and understanding of the special dietary requirement of older

people.
**Key Selection Criteria**

**Essential**
- Ability to work as part of a team.
- Strong communication skills, both written and oral.
- Ability to adjust to changing needs, prioritize and effectively manage time.
- Strong interpersonal and conflict resolution skills.
- Knowledge and understanding of the diverse needs of older people and people with
- disabilities.- Understanding of issues related to OH&S, food hygiene, infection control, manual handling,

and hazard identification.**
**Responsibilities/Duties**
Quality Service - Follow directives in accordance to Food Safety Plan
- Ensure delivery of quality meals and fluids to residents.
- Confidentiality is maintained at all times.
- Undertake food preparation, plating and serving of food as directed by the

Manager.

**_Care without Compromise_**_ _**
Reviewed September 2023

**Position Description
- Food Services Assistant**
- Complete Tasks associated with the Food Safety Plan.
- Perform cleaning and other duties as per the cleaning schedule and as
- directed.- Prepare and provide nutritious meals, snacks, and fluids for residents.
- Cleaning of all catering related tableware and cutlery.
- Ensure the dining room is prepared for resident meals including

setting and clearing the table, washing, drying, and putting away
cutlery and crockery, replenishing stock items as directed,
maintaining the kitchen equipment and meal distribution.
- Minimize and report breakages and replacement crockery and cutlery.

Ensure adequate stock items are available at all times.
- Maintain resident pantries with stock items.
- Observe and report changes in resident’s behaviors or physical
- condition.- Follow directive of House Team Leader.

Reporting and - Report to the relevant supervisor on any changes in resident behavior,
Documentation condition or care needs that are observed.
- Log any maintenance concerns or request in a timely and accurate

manner.
- Communication - Communicate openly and actively participate in problem solving as
required.
- Compliance - Operate in accordance with legislative and quality standards.- Comply with resident’s dietary needs. Follow directive from the Nutritional

& Hydrational assessments.

Skills and - Remain aware of relevant legislative standards and guidelines. Participate in
competencies meetings and in-service training sessions.
- Pursue ongoing development and contribute to continuous improvement.

Work Health - Comply with the OHS Act 2004
Safety - Take reasonable care to ensure your own safety, not place others at risk by
- any act or omission, follow safe work practices and procedures, use and
care for equipment as instructed, not wilfully and recklessly interfere with
safety equipment, report hazards and injuries, and cooperate with
Mayflower to meet OHS obligations.

**Key Performance Indicators**:

- High level of stakeholder satisfaction, e.g., residents, family representatives.- Compliance with Aged Care Accreditation and legislative requirements.
- . _

**_Care without Compromise_**_ _**
Reviewed September 2023

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