Account Manager Nsw

2 weeks ago

Mascot, Australia Winc Full time

**Date**:14 Jun 2024

**Location**: Mascot, NSW, AU, 2020

**Company**:Winc Australia

**ABOUT US**:
Winc is a company that exists to inspire millions of people in Australia with new and better ways to work and learn. From office, school, facilities and safety essentials, services like print and marketing, to demonstrating what more is possible with our technology and workspace solutions, Winc has a wide product range that can be tailored to our customers’ needs.

**ROLE PURPOSE**:
The Account Manager is responsible for developing and maintaining strong relationships with their assigned customer portfolio. This is an office-based Account Manager role in our Head Office in Mascot NSW.

The successful incumbent will be managing and growing a portfolio of customers, driving high levels of customer satisfaction, developing strategic partnerships and ensure Winc is helping our customers achieve a better work-life.

This role highlights Winc’s unique value proposition to key decision makers and utilizes industry & data driven insights to deliver relevant customer development plans and achieve targets.

**KEY ACCOUNTABILITIES**:

- Manage retention and profitability of contracts
- Focus on Customer treatments tailored to overall vertical strategy
- Develop and maintain a strong business relationship with all relevant contacts within the client organisations
- Maintain expert knowledge of the vertical industry including products, systems and unique value propositions
- Effectively manage all aspects of sales activity and the customer lifecycle

**WHAT WE LOOK FOR**:

- B2B experience and industry knowledge
- Record of success in achieving targets
- Successful client management skills
- Understanding and ability to articulates the Winc “Single Source” Vision to create opportunity
- Ability to analyse customer financial data, Winc SAP generated data, contract modelling and strategic pricing tools to develop solutions delivering savings to the customer and profit for Winc.
- Strong communication, negotiation and teamwork skills.

**WORKING WITH WINC**:

- We believe we’re better and smarter together and our values reflect our commitment to creating a welcoming, diverse, and inclusive environment.
- We all reap the rewards of diversity with gender equity across teams, senior management and internal promotions as just the beginning.
- We are committed to First Nations empowerment, and encourage First Nations Peoples to apply.
- We are focused on working towards a more sustainable future with our Winc Social Agenda.
- And finally, there’s plenty of perks People say it’s a really collaborative and supportive environment - why don’t you be the judge?

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