Communications Adviser

2 months ago

Melbourne, Australia Department of Education Full time

Location: Melbourne | CBD

Job type: Full time / 2 years

Organisation: Department of Education

**Salary**: $91,418 - $103,725

Occupation: Communications, Marketing and Media

Reference: VG/DE/VSBA/20006761

Reporting to the Manager of Community Engagement, the Communications Adviser is responsible for supporting communication and engagement activities across a significant school and early childhood infrastructure program.

You have an ability to ensure communication and engagement initiatives are effectively targeted, engaging and foster community engagement, while working within tight time frames. Tasks may involve political, commercial and culturally sensitive issues.

You will also need to demonstrate a high level of judgement, interpersonal and stakeholder management skills, including the ability to liaise with a wide range of internal and external stakeholders.

The successful applicant must be able to demonstrate excellent customer service skills - act as a liaison, providing up-to-the-minute project information, answer questions, and resolve emerging problems with accuracy and efficiency.

You are the kind of person who is genuinely excited to help customers. You're patient, empathetic, and communicative. You put yourself in the shoes of the customer and advocate for them when necessary. Problem-solving also comes naturally and you are confident at troubleshooting and investigating further if you don't have enough information to answer customer questions or resolve complaints.

For more details regarding this position please see attached position description.

The Department of Education and Training (the Department) is committed to, so far as is reasonably practicable, providing and maintaining a working environment for its employees that is safe and without risks to health and that other persons are not exposed to health and safety risks arising from the Department's activities. The Department COVID-19 Vaccination Policy (Policy) requires its employees to be fully vaccinated against coronavirus (COVID-19).

The Department's Policy outlines the requirements for all employees, prospective employees who (or may need to) work outside of their ordinary place of residence and attend a workplace of the Department or workplace of another Employer on behalf of the Department and its portfolio agencies. Subject to exceptions, only employees, and prospective employees with up-to-date vaccination status (see definitions section of the policy) against COVID-19 and who provide evidence of their Vaccination Status are permitted to work for the department outside their ordinary place of residence.

For this role, you are required to submit proof of full vaccination as part of the recruitment process and prior to commencement employment. Please refer to the above link for more information. This role requires onsite attendance at one or more Department work locations.

**Applications close** 1 May 2023

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