Complaints & Engagement Officer

3 weeks ago

Sydney, Australia NSW Government -Governance & Legal Full time

**_Do you want your work to make a difference for NSW?_**
- Together, we create thriving environments, communities and economies._
- **Engagement Officer**:

- **2 x Permanent full-time opportunity, Parramatta location**:

- **Salary relative to experience, and ranges from $101,947 to 112,849 + super**

Our Governance Team is currently seeking to appoint two Engagement Officers. In this role you will be working with various stakeholders across the department and directing them on queries and providing advice to resolve moderately complex matters. You will also be responsible for assisting in the development of training plan to roll out across the department providing better governance standards. This is an exciting opportunity to join a great team and develop strong relationship across the department.

***About You**
- Strong written and verbal communication skills and be able to deliver information to a wide range of stakeholders
- Customer Experience or Communications background preferred but not essential
- Have the ability to self-manage and provide follow up on outstanding matters

**Essential Requirements**
- Demonstrated experience in corporate governance, risk management or another relevant field.

For more information read the full Role Description: Engagement Officer.

**About Us**
- The _Department of Planning and Environment_’s (DPE) vision is to create thriving environments, communities and economies for the people of New South Wales. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and seeks to embed Aboriginal cultural awareness and knowledge throughout the department._

**To Apply**

DPE strongly recommends all applicants who can be safely vaccinated for COVID-19, to be so.

**Applications close Thursday 2 February 2023 at 11:55 pm.**
- A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months._

**Looking for more information or assistance in applying?**

Our Diversity team can assist to:

- provide alternative formats to apply
- make adjustments to the recruitment process
- offer information about workplace adjustments and support networks

Find us on Facebook, Instagram, and LinkedIn.

Find us here:

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